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ws-export is down (2023-10-03)
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Description

https://ws-export.wmcloud.org is down and errors (error page footer mentions: proxy-03.project-proxy.eqiad1.wikimedia.cloud).

Grafana mentions that wsexport-prod01 is down and two puppet not running/stale alerts for the ia-upload-prod instance for this project.

Event Timeline

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TheresNoTime triaged this task as High priority.EditedOct 3 2023, 9:09 PM
TheresNoTime subscribed.

Unfortunately I do not have access to the WMCS project, but triaging on our kanban for attention

Mentioned in SAL (#wikimedia-cloud) [2023-10-03T21:59:24Z] <TheresNoTime> Rebooted wsexport-prod01, volume did not mount, ran sudo mount -a T348068

TheresNoTime raised the priority of this task from High to Needs Triage.

https://ws-export.wmcloud.org/ loads again; thanks for your assistance @TheresNoTime