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Create general advice for responding to Wikidata incidents / alerts
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Description

During a recent DispatchChanges alert, it became clear that there is some information that’s useful to have when responding to alerts, but that’s not specific to any one alert type – things like:

  • Check in #wikimedia-operations on Libera Chat (IRC) whether there are any other ongoing problems
  • (maybe) check if any users have reported problems?

We should add this somewhere; @Michael suggested putting it on the DispatchChanges alert runbook for now, and later moving it to a shared place once there are more runbooks.

Event Timeline

I added a “general advice for alerts” section to the runbook (diff).

ItamarWMDE claimed this task.

Looks good to me, thank you!