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Maniphest T352783

Change data platform-related IRC channels to improve communication
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Description

As stated in parent ticket , we're having issues communicating in IRC due to bots and humans attempting to use the same channels.

Creating this ticket to:

  • Create the #wikimedia-data-platform-alerts channel for bots
  • Deprecate both #wikimedia-search and #wikimedia-analytics in favor of #wikimedia-data-platform . This channel will be reserved for humans. Rejected after feedback from stakeholders

Progress

  • Figure out how to set up/control/document an official Wikimedia chat room
  • Create new rooms
  • Identify and contact stakeholders via email Stakeholders (as of this writing):
    • Data Platform team members (email)
    • Wikidata email list (does this cover all community members, or should we use other email lists too?)
    • WMDE (phab board or email?)
    • General SREs (email?)
    • ??? To be added
  • Move all the bot-related chatter (ticket updates, alerts) to #wikimedia-data-platform-alerts

Details

SubjectRepoBranchLines +/-
Fix typo in IRC channel namelabs/tools/wikibugs2master+1 -1
Move #data-platform-sre announcements to a dedicated channellabs/tools/wikibugs2master+3 -1
Change all role contacts for Data Engineering -> Data Platformoperations/puppetproduction+72 -71
data-platform: Replace bking w/inflatador as founderwikimedia/irc/ircservserv-configmaster+2 -2
data-platform: Add new chat roomswikimedia/irc/ircservserv-configmaster+46 -1
Customize query in gerrit
TitleReferenceAuthorSource BranchDest Branch
Fix typo in the channel name for wikimedia-data-platformtoolforge-repos/wikibugs2!5taavibtullis/fix_typomain
Fix typo in the channel name for wikimedia-data-platformtoolforge-repos/wikibugs2!4btullisfix_typomain
Customize query in GitLab

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Event Timeline

bking created this task.Dec 5 2023, 3:38 PM
RhinosF1 subscribed.Dec 5 2023, 4:21 PM
Gehel added a comment.Dec 5 2023, 4:24 PM

@bking : you might want to have a look at https://meta.wikimedia.org/wiki/IRC/Bots/ircservserv

Gehel triaged this task as Medium priority.Dec 6 2023, 1:32 PM
Gehel raised the priority of this task from Medium to High.
Gehel moved this task from Incoming to Observability on the Data-Platform-SRE board.
lmata moved this task from Inbox to Radar on the observability board.Dec 6 2023, 3:04 PM
gerritbot added a comment.Dec 6 2023, 4:16 PM

Change 980898 had a related patch set uploaded (by Bking; author: Bking):

[wikimedia/irc/ircservserv-config@master] data-platform: Add new chat rooms

https://gerrit.wikimedia.org/r/980898

gerritbot added a project: Patch-For-Review.Dec 6 2023, 4:16 PM
bking updated the task description. (Show Details)Dec 6 2023, 4:32 PM
bking updated the task description. (Show Details)Dec 6 2023, 4:56 PM
gerritbot added a comment.Dec 6 2023, 6:22 PM

Change 980898 merged by jenkins-bot:

[wikimedia/irc/ircservserv-config@master] data-platform: Add new chat rooms

https://gerrit.wikimedia.org/r/980898

bking mentioned this in rWISC56cd4edb13c1: data-platform: Add new chat rooms.Dec 6 2023, 6:23 PM
Maintenance_bot removed a project: Patch-For-Review.Dec 6 2023, 6:30 PM
dr0ptp4kt updated the task description. (Show Details)Dec 8 2023, 2:52 PM
dr0ptp4kt updated the task description. (Show Details)
gerritbot added a comment.Dec 11 2023, 4:59 PM

Change 982134 had a related patch set uploaded (by Bking; author: Bking):

[wikimedia/irc/ircservserv-config@master] data-platform: Replace bking w/inflatador as founder

https://gerrit.wikimedia.org/r/982134

gerritbot added a project: Patch-For-Review.Dec 11 2023, 4:59 PM
gerritbot added a comment.Dec 11 2023, 5:04 PM

Change 982134 merged by jenkins-bot:

[wikimedia/irc/ircservserv-config@master] data-platform: Replace bking w/inflatador as founder

https://gerrit.wikimedia.org/r/982134

Maintenance_bot removed a project: Patch-For-Review.Dec 11 2023, 5:10 PM
bking mentioned this in rWISC1b0d8b501b6e: data-platform: Replace bking w/inflatador as founder.Dec 11 2023, 5:23 PM
Gehel edited projects, added Data-Platform-SRE (2023.12.01 - 2023.12.31); removed Data-Platform-SRE.Dec 12 2023, 4:11 PM
Gehel moved this task from Backlog to In Progress on the Data-Platform-SRE (2023.12.01 - 2023.12.31) board.
Gehel added a comment.Dec 12 2023, 4:17 PM

We need to have communication and buy-in from the users of those channels. This is going to start early next year.

Gehel removed a project: Epic.Dec 12 2023, 4:52 PM
Gehel assigned this task to bking.Dec 13 2023, 2:29 PM
Gehel edited projects, added Data-Platform-SRE (2024.01.01 - 2024.01.21); removed Data-Platform-SRE (2023.12.01 - 2023.12.31).Dec 19 2023, 4:47 PM
Gehel moved this task from Backlog to In Progress on the Data-Platform-SRE (2024.01.01 - 2024.01.21) board.
bking updated the task description. (Show Details)Jan 17 2024, 6:43 PM
bking added a comment.EditedJan 17 2024, 6:50 PM

Changing AC after discussions with Data-Platform-SRE and @Gehel . We're not going to remove the current IRC channels. We're just going to move the bot chatter out of the current channels into #wikimedia-data-platform-alerts .

Further discussions have flipped this back to "yes, we're going to deprecate the existing channels". Note that this is still just a plan, and will not be implemented without further discussion with stakeholders (including, but not limited to, those listed above).

bking updated the task description. (Show Details)Jan 17 2024, 6:51 PM
Gehel edited projects, added Data-Platform-SRE (2024.01.22 - 2024.02.11); removed Data-Platform-SRE (2024.01.01 - 2024.01.21).Jan 22 2024, 1:42 PM
Gehel moved this task from Backlog to In Progress on the Data-Platform-SRE (2024.01.22 - 2024.02.11) board.Jan 22 2024, 1:43 PM
bking updated the task description. (Show Details)Jan 22 2024, 11:00 PM
bking updated the task description. (Show Details)
bking updated the task description. (Show Details)
Ottomata subscribed.Jan 30 2024, 11:46 PM

Copypasting comment from Alerts Review doc:

#wikimedia-search and #wikimedia-analytics are (at least historically) also used by non-WMF staff to communicate and work with us. We already have WMF team specific Slack channels. Do we need WMF team specific IRC channels too? Teams change every few years, and coordinating membership of public IRC channels isn't that easy.

I feel that subject based channels are generally better than team based ones, except perhaps for things like alerts! So +1 to making channels for team alerts.

Gehel moved this task from In Progress to Blocked / Waiting on the Data-Platform-SRE (2024.01.22 - 2024.02.11) board.Feb 6 2024, 4:40 PM
gerritbot added a comment.Feb 8 2024, 5:31 PM

Change 999007 had a related patch set uploaded (by Btullis; author: Btullis):

[labs/tools/wikibugs2@master] Move #data-platform-sre announcements to a dedicated channel

https://gerrit.wikimedia.org/r/999007

gerritbot added a project: Patch-For-Review.Feb 8 2024, 5:31 PM
gerritbot added a comment.Feb 9 2024, 10:13 AM

Change 999561 had a related patch set uploaded (by Btullis; author: Btullis):

[operations/puppet@production] Change all role contacts for Data Engineering -> Data Platform

https://gerrit.wikimedia.org/r/999561

Gehel edited projects, added Data-Platform-SRE (2024.02.12 - 2024.03.03); removed Data-Platform-SRE (2024.01.22 - 2024.02.11).Feb 9 2024, 10:44 AM
Gehel moved this task from Backlog to Blocked / Waiting on the Data-Platform-SRE (2024.02.12 - 2024.03.03) board.
gerritbot added a comment.Feb 9 2024, 12:09 PM

Change 999561 merged by Btullis:

[operations/puppet@production] Change all role contacts for Data Engineering -> Data Platform

https://gerrit.wikimedia.org/r/999561

Gehel moved this task from Blocked / Waiting to Backlog on the Data-Platform-SRE (2024.02.12 - 2024.03.03) board.Feb 20 2024, 4:37 PM
bking updated the task description. (Show Details)Feb 20 2024, 4:39 PM
gerritbot added a comment.Feb 26 2024, 12:10 PM

Change 999007 merged by jenkins-bot:

[labs/tools/wikibugs2@master] Move #data-platform-sre announcements to a dedicated channel

https://gerrit.wikimedia.org/r/999007

Maintenance_bot removed a project: Patch-For-Review.Feb 26 2024, 12:30 PM
BTullis added a comment.Feb 27 2024, 4:27 PM

I merged this patch, but it doesn't seemt to have taken effect yet.
This page says that it should take effect without having to redeploy wikibugs: https://www.mediawiki.org/wiki/Wikibugs#Deploying_changes

I also checked on the Wikibugs SAL: https://wikitech.wikimedia.org/wiki/Nova_Resource:Tools.wikibugs/SAL

Still investigating this.

Gehel moved this task from Backlog to In Progress on the Data-Platform-SRE (2024.02.12 - 2024.03.03) board.Feb 27 2024, 4:28 PM
gerritbot added a comment.Feb 29 2024, 12:13 PM

Change 1006881 had a related patch set uploaded (by Btullis; author: Btullis):

[labs/tools/wikibugs2@master] Fix typo in IRC channel name

https://gerrit.wikimedia.org/r/1006881

gerritbot added a project: Patch-For-Review.Feb 29 2024, 12:13 PM
CodeReviewBot added a comment.Feb 29 2024, 12:26 PM

btullis opened https://gitlab.wikimedia.org/toolforge-repos/wikibugs2/-/merge_requests/4

Fix typo in the channel name for wikimedia-data-platform

CodeReviewBot added a comment.Feb 29 2024, 12:39 PM

taavi opened https://gitlab.wikimedia.org/toolforge-repos/wikibugs2/-/merge_requests/5

Fix typo in the channel name for wikimedia-data-platform

CodeReviewBot added a comment.Feb 29 2024, 12:39 PM

taavi merged https://gitlab.wikimedia.org/toolforge-repos/wikibugs2/-/merge_requests/5

Fix typo in the channel name for wikimedia-data-platform

CodeReviewBot added a comment.Feb 29 2024, 12:39 PM

taavi merged https://gitlab.wikimedia.org/toolforge-repos/wikibugs2/-/merge_requests/4

Fix typo in the channel name for wikimedia-data-platform

gerritbot added a comment.Feb 29 2024, 1:45 PM

Change 1006881 abandoned by Jforrester:

[labs/tools/wikibugs2@master] Fix typo in IRC channel name

Reason:

https://gerrit.wikimedia.org/r/1006881

Maintenance_bot removed a project: Patch-For-Review.Feb 29 2024, 2:31 PM
Gehel edited projects, added Data-Platform-SRE (2024.03.04 - 2024.03.24); removed Data-Platform-SRE (2024.02.12 - 2024.03.03).Mar 1 2024, 4:00 PM
Gehel moved this task from Backlog to In Progress on the Data-Platform-SRE (2024.03.04 - 2024.03.24) board.Mar 1 2024, 4:21 PM
Gehel edited projects, added Data-Platform-SRE (2024.03.25 - 2024.04.14); removed Data-Platform-SRE (2024.03.04 - 2024.03.24).Mar 22 2024, 8:45 AM
Gehel moved this task from Backlog to In Progress on the Data-Platform-SRE (2024.03.25 - 2024.04.14) board.Mar 22 2024, 8:45 AM
andrea.denisse unsubscribed.Mar 25 2024, 9:14 PM
BTullis added a comment.Mon, Apr 15, 9:02 AM

I think that the last thing we discussed was to take a hint from what the cloud-services-team to and create an IRC channel named: #wikimedia-data-platform-feed which receives all of the automated chatter (gerrit, gitlab, phab, alertmanager).

Was that your recollection too @bking, or have I misremembered?

Gehel edited projects, added Data-Platform-SRE (2024.04.15 - 2024.05.05); removed Data-Platform-SRE (2024.03.25 - 2024.04.14).Mon, Apr 15, 12:39 PM
Gehel moved this task from Backlog to In Progress on the Data-Platform-SRE (2024.04.15 - 2024.05.05) board.
bking moved this task from In Progress to Backlog on the Data-Platform-SRE (2024.04.15 - 2024.05.05) board.Mon, Apr 15, 10:12 PM
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