Google and Yandex Translate are not available from cxserver
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	Kizule
	Feb 27 2024, 2:56 PM

Description

I'm trying to translate the section of the article https://en.wikipedia.org/wiki/Akhtubinsk to the Serbian Wikipedia page, via section translation.
I'm unable to retrieve translations from Google and Yandex Translate services, only Mint.

The browser console is showing these errors:

Failed to load resource: the server responded with a status of 500 ()
Google:1 
 
 Failed to load resource: the server responded with a status of 500 ()
requests.js:1 
 
 POST https://cxserver.wikimedia.org/v2/translate/en/sr/Google 500 (Internal Server Error)
requests.js:1 
 
 POST https://cxserver.wikimedia.org/v2/translate/en/sr/Google 500 (Internal Server Error)
requests.js:1 
 
 POST https://cxserver.wikimedia.org/v2/translate/en/sr/Google 500 (Internal Server Error)
requests.js:1 
 
 POST https://cxserver.wikimedia.org/v2/translate/en/sr/Yandex 500 (Internal Server Error)
requests.js:1 
 
 POST https://cxserver.wikimedia.org/v2/translate/en/sr/Google 500 (Internal Server Error)

Related Objects

Mentioned Here: T358597: urldownloader1003's network is unresponsive

Event Timeline

Kizule created this task.Feb 27 2024, 2:56 PM

Restricted Application added a subscriber: Aklapper. · View Herald TranscriptFeb 27 2024, 2:56 PM

Because I don't think that this is only happening to me.

KartikMistry subscribed.Feb 27 2024, 3:41 PM

It seems that 500s are happening with errors like: https://logstash.wikimedia.org/app/discover#/doc/logstash-*/logstash-k8s-1-7.0.0-1-2024.02.27?id=ml85640B1Aouzw__b1dc

TypeError: Cannot read properties of undefined (reading 'code')
    at /srv/service/lib/mt/Google.js:95:35
    at tryCatcher (/srv/service/node_modules/bluebird/js/release/util.js:16:23)
    at Promise._settlePromiseFromHandler (/srv/service/node_modules/bluebird/js/release/promise.js:547:31)
    at Promise._settlePromise (/srv/service/node_modules/bluebird/js/release/promise.js:604:18)

which in turn are not 500s, but service not able to return the correct error code.

KartikMistry added a subscriber: • santhosh.Feb 27 2024, 3:44 PM

Likely T358597: urldownloader1003's network is unresponsive

Yes. Thanks @RhinosF1 Closing this task now.

Yup, it works now, thank you!

This was most likely related to T358597

@KartikMistry this data was available when looking at https://grafana.wikimedia.org/d/F7rttgqmz/cxserver?orgId=1&refresh=30s&from=now-2d&to=now&viewPanel=43

I suggest we figure out a way to make it more visible when cxserver's 500x errors relate to external provider unavailability. For instance, making the error logged more straight forward like "Unable to reach Google".

Nikerabbit added projects: Language-Team (Language-2024-January-March), Unplanned-Sprint-Work.Feb 28 2024, 7:39 AM

Nikerabbit moved this task from Quarter Backlog to Done on the Language-Team (Language-2024-January-March) board.

Nikerabbit moved this task from Backlog to Other teams on the CX-cxserver board.

Nikerabbit moved this task from Backlog to General infrastructure on the SectionTranslation board.

Google and Yandex Translate are not available from cxserverClosed, ResolvedPublicActions

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Google and Yandex Translate are not available from cxserver
Closed, ResolvedPublic
Actions