Steps to replicate the issue (include links if applicable):
What happens?:
If you report this error to the Wikimedia System Administrators, please include the details below. Request from (European IP redacted) via deployment-cache-upload08.deployment-prep.eqiad1.wikimedia.cloud, ATS/9.1.4 Error: 500, Cannot find server. at 2024-03-10 17:24:36 GMT
What should have happened instead?:
Bert
I'm afraid SREs cannot help here- while it is ATS returning the error to the end user, it is not the source, it is upload.wikimedia.beta.wmflabs.org what is timing out (Failed to connect to upload.wikimedia.beta.wmflabs.org port 443: Connection timed out) , which means it is a beta issue, that we don't own. I couldn't find any team responsible for it at: https://www.mediawiki.org/wiki/Developers/Maintainers#Services_and_administration so returning it to the original tagging.
So nobody is responsible for this.
People are still uploading files to betacommons, but I can't check them for copyvios -or worse-. And if you break thumbnails or anything file-related? Nobody will know until it hits production.
Only way to view anything is to delete it and use Special:Undelete to view it!
See T215217: deployment-prep (beta cluster): Code stewardship request and its subtasks for the general problem.
;-(
https://commons.wikimedia.beta.wmflabs.org/w/thumb.php?f=Example.jpg&w=220 doesn't work either, but returns instantly instead of taking ~45s:
Request from (European IP redacted) via deployment-cache-text08 deployment-cache-text08, Varnish XID 396622189 Upstream caches: deployment-cache-text08 int Error: 500, Internal Server Error at Thu, 28 Mar 2024 16:59:52 GMT
Compare to https://upload.wikimedia.beta.wmflabs.org/wikipedia/commons/a/a9/Example.jpg:
Request from (European IP redacted) via deployment-cache-upload08.deployment-prep.eqiad1.wikimedia.cloud, ATS/9.1.4 Error: 500, Cannot find server. at 2024-03-28 17:03:14 GMT
This may be related to T360595 I know the caching hosts use varnishkafka and if kafka does not have a valid ssl cert then...maybe that's a problem here.
The reported https://upload.wikimedia.beta.wmflabs.org/wikipedia/en/1/13/Bert_Self-portrait2.png URL works, as do other URLs even for newly uploaded content. I'm sure this was broken, but somehow over time it got fixed. There are other issues with thumbnailing today (T365116: Image thumbnail generation not working in Beta Cluster), but we are at least able to store and fetch raw images.
Closing as invalid only because that is closest to the ¯\_(ツ)_/¯ works now answer I'm using to close the ticket.