Are we classifying "incident issue closed" as resolved?

In T370783#10023283, @hnowlan wrote:

Are we classifying "incident issue closed" as resolved?

Alternatively, we'd need some intermediate state like "Stalled" or a new one, maybe?

In T370783#10023283, @hnowlan wrote:

Are we classifying "incident issue closed" as resolved?

Resolved maps well to our docs on resolving an incident, https://wikitech.wikimedia.org/wiki/Incident_response/Runbook#To_resolve_the_incident_and_stop_being_IC

How would "incident issue closed" differ? My apologies if these state definitions are listed somewhere.

In T370783#10024896, @jhathaway wrote:

In T370783#10023283, @hnowlan wrote:

Are we classifying "incident issue closed" as resolved?

Resolved maps well to our docs on resolving an incident, https://wikitech.wikimedia.org/wiki/Incident_response/Runbook#To_resolve_the_incident_and_stop_being_IC

How would "incident issue closed" differ? My apologies if these state definitions are listed somewhere.

I was thinking in terms of application state management rather than process - what does telling corto that an incident is resolved change? Resolving or setting stalled on the phab task seems like a decent solution for this

In T370783#10026752, @hnowlan wrote:

How would "incident issue closed" differ? My apologies if these state definitions are listed somewhere.

I was thinking in terms of application state management rather than process - what does telling corto that an incident is resolved change? Resolving or setting stalled on the phab task seems like a decent solution for this

ah, thanks for the explanation. With regards to state management, I think marking an incident as resolved in corto should:

1. Resolve the incident in phabricator, this state should be used as the authoritative source for the incident status
2. Mark it as resolved in the google doc
3. Mark it as resolved on wikimediastatus.net, if a public post was created?