Hey @jcrespo I updated the firmware and reseated some of the fans. Would you be able to try to test putting a load on it? I was looking for thermal paste, but can't seem to find any. If that doesn't fix it, we can put in an order for thermal paste.

Will monitor this.

This is completed.

Currently waiting on HDD to arrive

@brouberol Hey I wanted to check in with you on this device as I believe Ben may be out of the office for a bit. Would there be anything I need to help with from this point?

This has been completed.

This has been completed.

Thank you! I'm ready whenever they are ready to take it down.

I was given an action plan and will be following through with these steps. Reseat all fans, reseat the heatsink and cpu. update bios firmware. Firmware is now out of date due to the replacment.

@bking Hey, I wanted to reach out about this server. Is there a good time to reboot this? We're having some issues with the iDRAC and I'd like to try to power drain it. We can do it anytime today or tomorrow.

@Andrew Awesome, sounds good. Would we like to start on 1049?

opened ticket 229798904 with dell

Updated firmware on iDRAC and BIOS. No change of yet. Grabbing TSR and will be opening up a ticket with Dell

iDRAC is at 7.30 now

Hey @Dzahn I may need some help with zuul1006. I believe all these servers will be using a 1 gig cable, but this unit is in a rack where they use fiber. I'm currently looking to see how to fix that. However, zuul1004 and zuul1005 are up

BIOS is now at 1.21

BIOS firmware installing now

I was able to log in via iDRAC and power it on. It was seemingly seeing an issue with tempature, which I may need to address. However, could you please test that out?

Thanks, I'll take a look at this and update the firmware in just a moment

Reseated cable and there is now activity on it. It should be good to go.

Hey @BTullis this is all yours. It has been physically removed.

This is completed.

Hey @BTullis my part has been completed. I'm tossing this your way to finish it out, thanks!

This has been completed

@fgiunchedi I was able to get through a good majority of this process, but I'm getting a hangup from the reimage. It seems like it's seeing all the correct ports and the fiber has activity. Should I try the reimage with something other than trixie?

Updating firmware on cloudvirt1048

Moved unit into

Moving this now.

System is powered off, but it is reachable. Should be good to go. @jcrespo should we be okay to close this ticket?

Dell has come on site and replaced the mainboard. I have logged the new MAC addresses (if needed) into Netbox. I am collecting a TSR report for Dell and then will power this unit off.

Of course @jcrespo I will make sure I do that. Thanks!

Dell is onsite and proceeding with the mainboard replacment.

Sure thing, I'm planning on this tomorrow. Thank you!

Oh, I could be wrong. It looks like it just finished

@Dzahn would you be able to take a look at Zuul1005? It looks like it was able to finish the installer but it looks like it's going to fail the re-image script

Currently, if you wanted to have zuul2004-7 we would need to find servers that are located in codfw. This would be on another ticket or a sub ticket for those devices. I apologize, I thought there was already a ticket for those devices.

So, zuul1004-1007 would be in eqiad. If it starts with a 2, it would be for codfw

I'm currently working on those as we speak

Hey @MoritzMuehlenhoff is there a recommended OS for these devices?

Hey @Dzahn thanks for the ping on this. I've recently been freed up to work on this a bit more as I was having a lot of difficulty with these servers at first.

Dell called me today with an update. They are still having trouble obtaining the mainboard. However, they did assure me that a tech will be onsite Wednesday the 29th in order to replace it. Will update then.

Swapped out DIMM and matched what it has in there. @BTullis please see if there are any issues, it should be good to go.

moving forward with this...

Added requested DIMM into arclamp1001.

Proceeding with this as @colewhite said we can take this unit down today.

Updated several cables, will need to continue to update a few more.