This was a duplicate ticket that was opened for https://phabricator.wikimedia.org/T360687

We have received the PERC from Dell and I have just completed swapping it out. It now looks like the system can now see the PERC (previously, it wasn't). However, it does seem that the system will need to be rebuilt. @jcrespo would you be able to verify this? Thank you!

B3 DIMM has been replaced and the server should be coming back online. Please check and confirm. Thank you!

hey @herron is there a specific time you'd like use to arrange for this activity? Let us know, thanks!

We have been able to get dell support on this unit. After sending over the logs for and they have reviewed it they suggested to update the BIOS and iDRAC. BIOS install went through fine. After completing the iDRAC update, it's not loading properly. Currently working with Dell to resolve this new issue that has been created.

Unracked server and ran the script for decommission

Removed server and ran decommission script

Worked with @herron and upgraded these servers. They came back properly and making this ticket as resolved. Thanks!

That works for me. I'll be there to assist with it. Thank you!

We currently have all these parts needed for this upgrade. @fgiunchedi do you have an estimated time for these upgrades to take place? Please let us know and we'll schedule it. Thanks!

Thank you! I will be closing this ticket.

Completed decommission of this device.

Hi @Marostegui Thanks!

Dell has suggested the following

Sure thing, I will be reaching out to them.

Hey @Marostegui I am currently looking at this unit. I checked both power supplied and logged into the machine. However, it seems to be healthy and it doesn't seem to be reporting any errors at this time. Would you be able to confirm? Let me know, thanks!

This has been unracked and decommission script has been run.

These servers have been removed and the decomm script has been run.

worked with @herron and added the 32Gig DDR4 2666 to the requested slots. Both servers came back up and reported the correct sizes as expected. Closing this ticket.

Opened ticket with dell in order to see what they could assist with since when first contacting them, it was on the day the warranty expired. Awaiting response from Dell

Rebalanced power cords.

This is now completed.

@RKemper Thanks for bringing this up! I missed running the script for this device. It's been run and decommissioned.

@herron As it turns out, we currently don't have spare memory at 32Gig DDR4 3200. However, we have plenty of 32Gig DDR4 2666. Would this be an acceptable substitute? Let me know, thanks!

After inspection, was unable to see which power supply was causing this issue. No indication while logged into the unit, and no LED's indicating such failure. Ran a firmware update for iDrac and this has resolved the error. Closing this ticket.

This has been completed

Swapped cable with a new one (same port), shut down the unit and reseated the drives as well. Powered the unit back on

@dr0ptp4kt would you be able to try to reimage this unit again? I have ran it through a power cycle and that can help with this process. Let us know, thanks!

Thank you @cmooney ! I have also relabeled this unit to match the name. Closing this ticket as per our discussion since it's completed from a DC Ops perspective.

Reseated the power supply cable. Monitored issue and the error has been resolved.

Hi @dr0ptp4kt I have racked and stacked cp1086 in the following location

Swapped out power supply. It is back in operation.

@jcrespo We are at the point to image. Would you be able to assist for updating Puppet?

Unracked and ran decommission script

dbprov1005
Rack A2
U 25
CableID 4905
Port 8