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(OoW) cloudvirt1006 - RAID battery failed
Closed, ResolvedPublic

Description

cloudvirt1006 ~ % sudo hpssacli ctrl slot=0 show detail | egrep 'Cache|Battery'             [12:55:51]
   Cache Serial Number: PBKUC0BRH7NBX6
   Wait for Cache Room: Disabled
   Cache Board Present: True
   Cache Status: Permanently Disabled
   Cache Status Details: Cache disabled; battery/capacitor failed to charge to an acceptable level
   Cache Ratio: 10% Read / 90% Write
   Drive Write Cache: Disabled
   Total Cache Size: 1024 MB
   Total Cache Memory Available: 816 MB
   No-Battery Write Cache: Disabled
   Cache Backup Power Source: Capacitors
   Battery/Capacitor Count: 1
   Battery/Capacitor Status: Failed (Replace Batteries)
   Cache Module Temperature (C): 46


cloudvirt1006 ~ % sudo hpssacli ctrl all show status | egrep 'Cache|Battery'                [12:55:56]
   Cache Status: Permanently Disabled
   Battery/Capacitor Status: Failed (Replace Batteries/Capacitors)

Related Objects

StatusSubtypeAssignedTask
ResolvedJclark-ctr
ResolvedAndrew

Event Timeline

jbond triaged this task as Medium priority.May 10 2019, 2:10 PM
Cmjohnson added subscribers: RobH, Cmjohnson.

this server is out of warranty. @RobH should we order a new battery?

wiki_willy renamed this task from cloudvirt1006 - RAID battery failed to (OoW) cloudvirt1006 - RAID battery failed.Jul 2 2019, 9:53 PM

subtask opened up with procurement to order raid battery. ~willy

I received what I think may be the battery. It doesn't look like any of the batteries we've had in the past. I will need to crack this open and verify that it is the correct part.

Cmjohnson closed subtask Unknown Object (Task) as Resolved.Aug 13 2019, 4:44 PM

@Cmjohnson - just following up to see if we have the correct part

Andrew subscribed.

this host is drained and ready for maintenance.

RobH added subscribers: Jclark-ctr, RobH.

I'm not sure why this is still assigned to me, as the battery was ordered and I cannot do the actual swap.

This should be handled by either @Cmjohnson or @Jclark-ctr, but not sure who. I've assigned to @Cmjohnson but he may reassign to @Jclark-ctr.