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trigger a second email in recurring upsell to denote the recurring part
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Description

We need a second email confirming the recurring donation to show the donor that they have also started a recurring donation.

Event Timeline

DStrine changed the point value for this task from 0 to 4.Jul 23 2019, 8:21 PM

Change 533284 had a related patch set uploaded (by Cstone; owner: Cstone):
[wikimedia/fundraising/crm@master] WIP: Add second email when creating a new updonate recurring donation.

https://gerrit.wikimedia.org/r/533284

@CCogdill_WMF is there any content yet for the second email in the recurring updonate flow?

Here is a draft email.
https://docs.google.com/document/d/1J7Xi7b2raS6wrFpIIBTZoD5N0vMgsWXWk8Eh0FJc54I/edit

@Cstone could you paste in the current first recurring email for reference? @spatton and @CCogdill_WMF I think we had originally discussed just adding an extra sentence or paragraph just in the case of upsell.

The first recurring thank you email is a special block in the thank you email:
https://meta.wikimedia.org/wiki/Fundraising/Translation/Thank_you_email_2018-10-01

[ifRecurring] Your donation keeps Wikipedia independent, and your monthly support is essential for long-term planning, helping us see what Wikipedia can achieve in the years ahead. Once a month, a donation of [amount] will be debited by the Wikimedia Foundation until you notify us to stop. We will send you a summary each January of your contributions for the previous year. If for whatever reason you wish to cancel your donation, follow these [#recurringCancel easy cancellation instructions]. [endifRecurring]

Change 533284 merged by jenkins-bot:
[wikimedia/fundraising/crm@master] Add second email when creating a new updonate recurring donation.

https://gerrit.wikimedia.org/r/533284

Hey @DStrine, @Cstone, @Ejegg - we workshopped some new text for this second TY to recurring donors, check it out in the doc.

Thanks @spatton

@Cstone that copy is singed off and ready for production.

Really excited to see this!!

Change 541395 had a related patch set uploaded (by Cstone; owner: Cstone):
[wikimedia/fundraising/crm@master] Format the day_of_month correctly.

https://gerrit.wikimedia.org/r/541395

Change 541395 merged by jenkins-bot:
[wikimedia/fundraising/crm@master] Format the day_of_month correctly.

https://gerrit.wikimedia.org/r/541395

I just deployed this onto production. Second email date was correct in my testing.

I've tested the monthly convert flow multiple times and always get this second TY email. Usually within about 10 minutes of the first TY. Thanks @Cstone!