On Wikimedia Communities, IRC seems to be progressively abandoned for the benefit of Discord. Telegram seems to be used too.
However, IRC was hosted by Freenode, whereas Discord is a proprietary software.
Can the WMF consider hosting a free instant messaging software with VoIP support?
This tasks points community needs, but feel free to close this as duplicate of T184606 (which seems to focus on developer needs).
Possible software:
- Extension:MediaWikiChat (no VoIP)
- Mattermost
- Matrix (T186061, T193961)
- Rocket.chat