received memory placed in storage room

@Jclark-ctr I'd need to schedule the maintenance in advance to let people know that we are rebooting (a lot of users use these hosts), when you folks are ready let's decide a date/time and I'll communicate it :)

@elukey Can you do this Monday 5 October 1400UTC?

Definitely yes!

@RobH @wiki_willy I am looking at the packing slip and what I have in the data center and it appears we're 4 DIMM short. The packing slip is correct showing 16 and 12 sent, which matches what I have received but the task calls for replacing with 16 DIMM.

In T260448#6517598, @Cmjohnson wrote:

@RobH @wiki_willy I am looking at the packing slip and what I have in the data center and it appears we're 4 DIMM short. The packing slip is correct showing 16 and 12 sent, which matches what I have received but the task calls for replacing with 16 DIMM.

Turns out the rackign task wasn't clear:

stat1005 swaps existing 16GB for the 16 32GB dimms
stat1008 appends in the 12 32GB dimms to its exsisting memory

end result is both systems will end up with 512GB total ram when done.

stat1008, I added all the DIMM and the server would not boot, I received the following error

UEFI0060: Power required by the system exceeds the power supplied by the Power
Supply Units (PSUs).
Check the PSU and system configuration, and then upgrade the PSU, if necessary.

I started backing DIMM down 2 at a time until the server booted without the error, I no have (4) 32GB DIMM on each side

@wiki_willy @RobH @elukey if you want to investigate power supplies please create a new task. I do not want to keep this task open for a different issue.

Weird, I've never seen PSU's being affected like that, after a memory before, so I'll take it as an action item to reach out to the vendor, and find out if they have any recommendations. Thanks, Willy

Spoke to our technical Dell rep today, and followed up with an email. Hopefully there's an easy way to get it working. If not, we'll close out this task and figure out a way to procure the new PSUs. Thanks, Willy

I have not received the PDUs yet

Looks like it's still not shipped yet. Dell has an order number, but no tracking number yet for shipment.

I followed up with Dell (during my regular meeting with them) about the status of the PSUs, and they said it was delivered on November 2, and will email the tracking details soon. But they should be onsite in Equinix's shipping location now.

Thanks,
Willy

Tracking #935433832396

In T260448#6604137, @wiki_willy wrote:

Tracking #935433832396

Entered ticket 1-202596400888 to have this received and put in our cage.

Just got notice this was received, so it should be delivered to our cage/storage now.

As FYI I'd need to advertise the host maintenance a couple of days in advance to users, so happy to work with Chris/John in any time window but we need to schedule it first :)

@elukey Let's schedule this for next Tuesday please 1500UTC (10EST)

In T260448#6617045, @Cmjohnson wrote:

@elukey Let's schedule this for next Tuesday please 1500UTC (10EST)

Looks good for me, going to send an announce to analytics users now :)