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Apple Pay AMEX configuration issue
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Description

a donor has run into errors using ApplePay with their Amex card and claims it's due to configuration our end, and said the issue is similar to this one. https://www.reddit.com/r/ApplePay/comments/g121kt/why_is_one_of_my_apple_pay_cards_not_available/. From donor: It’s an ApplePay misconfiguration at Wiki. Amex not configured. Picture of error when I try to donate (second screen after clicking on choose card - I do not use Apple Cash):"

image.png (369×313 px, 74 KB)

I have raised this with Adyen to see what they can tell me, but I am putting this task out here in case it comes back to something we could control.

Event Timeline

Manavi raised this on today's Adyen call and she said this issue is likely related to our current Adyen payment method configuration and is not related to a technical problem. @EMartin, she's gonna reach out to you and talk through how it can be fixed.

This was successfully resolved by Adyen who configured AMEX on Apple Pay and I have confirmed it now works!

EMartin claimed this task.