Error: 429, Too Many Requests while creating thumbnail
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	Yann
	May 6 2022, 1:33 PM

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Hi, I got

Request from 90.112.29.234 via cp6003 cp6003, Varnish XID 26604409
Upstream caches: cp6003 int
Error: 429, Too Many Requests at Fri, 06 May 2022 13:31:05 GMT

for this thumbnail https://upload.wikimedia.org/wikipedia/commons/thumb/0/0d/%E0%A4%B8%E0%A4%AE%E0%A5%8D%E0%A4%AA%E0%A5%82%E0%A4%B0%E0%A5%8D%E0%A4%A3_%E0%A4%97%E0%A4%BE%E0%A4%81%E0%A4%A7%E0%A5%80_%E0%A4%B5%E0%A4%BE%E0%A4%82%E0%A4%97%E0%A5%8D%E0%A4%AE%E0%A4%AF_Sampurna_Gandhi%2C_vol._85.pdf/page1-339px-%E0%A4%B8%E0%A4%AE%E0%A5%8D%E0%A4%AA%E0%A5%82%E0%A4%B0%E0%A5%8D%E0%A4%A3_%E0%A4%97%E0%A4%BE%E0%A4%81%E0%A4%A7%E0%A5%80_%E0%A4%B5%E0%A4%BE%E0%A4%82%E0%A4%97%E0%A5%8D%E0%A4%AE%E0%A4%AF_Sampurna_Gandhi%2C_vol._85.pdf.jpg
from this file https://commons.wikimedia.org/wiki/File:%E0%A4%B8%E0%A4%AE%E0%A5%8D%E0%A4%AA%E0%A5%82%E0%A4%B0%E0%A5%8D%E0%A4%A3_%E0%A4%97%E0%A4%BE%E0%A4%81%E0%A4%A7%E0%A5%80_%E0%A4%B5%E0%A4%BE%E0%A4%82%E0%A4%97%E0%A5%8D%E0%A4%AE%E0%A4%AF_Sampurna_Gandhi,_vol._85.pdf

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Mentioned In: T343796: ZoomViewer produces a 503 error
Mentioned Here: T337649: Thumbor fails to render thumbnails of djvu/tiff/pdf files quite often in eqiad
T343796: ZoomViewer produces a 503 error

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Yann created this task.May 6 2022, 1:33 PM

Restricted Application added a subscriber: Aklapper. · View Herald TranscriptMay 6 2022, 1:33 PM

Cannot reproduce.
https://upload.wikimedia.org/wikipedia/commons/thumb/0/0d/%E0%A4%B8%E0%A4%AE%E0%A5%8D%E0%A4%AA%E0%A5%82%E0%A4%B0%E0%A5%8D%E0%A4%A3_%E0%A4%97%E0%A4%BE%E0%A4%81%E0%A4%A7%E0%A5%80_%E0%A4%B5%E0%A4%BE%E0%A4%82%E0%A4%97%E0%A5%8D%E0%A4%AE%E0%A4%AF_Sampurna_Gandhi%2C_vol._85.pdf/page1-339px-%E0%A4%B8%E0%A4%AE%E0%A5%8D%E0%A4%AA%E0%A5%82%E0%A4%B0%E0%A5%8D%E0%A4%A3_%E0%A4%97%E0%A4%BE%E0%A4%81%E0%A4%A7%E0%A5%80_%E0%A4%B5%E0%A4%BE%E0%A4%82%E0%A4%97%E0%A5%8D%E0%A4%AE%E0%A4%AF_Sampurna_Gandhi%2C_vol._85.pdf.jpg displays without a problem here?

Testcase gone; file was deleted.

This still happens:

These files were uploaded more than one month ago, and thumbnails are still not available.
Thumbnails work for much bigger files, e.g. https://commons.wikimedia.org/wiki/File:Atlas_der_Alpenl%C3%A4nder,_1874_(14243013).jpg

https://upload.wikimedia.org/wikipedia/commons/thumb/d/db/Kashmir%2C_Indian_Atlas%2C_sheet_28_%2815198000%29.jpg/640px-Kashmir%2C_Indian_Atlas%2C_sheet_28_%2815198000%29.jpg shows

Request from 90.112.34.87 via cp6005 cp6005, Varnish XID 129742515
Upstream caches: cp6005 int
Error: 429, Too Many Requests at Mon, 11 Sep 2023 19:29:43 GMT

Yann reopened this task as Open.Sep 11 2023, 7:33 PM

One more https://commons.wikimedia.org/wiki/File:Blue_Marble_2002.jpg
Surprisingly thumbnails works for the PNG version of the same map: https://commons.wikimedia.org/wiki/File:Blue_Marble_2002.png

Request from 89.248.174.2 via cp3077 cp3077, Varnish XID 315165358
Upstream caches: cp3077 int
Error: 500, Internal Server Error at Tue, 26 Sep 2023 17:16:27 GMT

This is specially an issue because of T343796.

https://commons.wikimedia.org/wiki/File:Delta_Gamma_1955.jpg
https://upload.wikimedia.org/wikipedia/commons/thumb/5/51/Delta_Gamma_1955.jpg/640px-Delta_Gamma_1955.jpg

Request from 93.174.93.20 via cp3079 cp3079, Varnish XID 547015166
Upstream caches: cp3079 int
Error: 429, Too Many Requests at Fri, 03 Nov 2023 12:06:43 GMT

I'm getting this error today with e.g. this file.

Request from x.x.x.x via cp5025 cp5025, Varnish XID 926063528
Upstream caches: cp5025 int
Error: 429, Too Many Requests at Mon, 04 Dec 2023 04:39:54 GMT

This might be a duplicate of T337649.

In T307787#9377598, @Samwilson wrote:

This might be a duplicate of T337649.

It seems likely this is the same issue, which has hopefully been mitigated for the time being.

Samwilson closed this task as a duplicate of T337649: Thumbor fails to render thumbnails of djvu/tiff/pdf files quite often in eqiad.Dec 5 2023, 2:22 AM

Error: 429, Too Many Requests while creating thumbnailClosed, DuplicatePublicActions

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Error: 429, Too Many Requests while creating thumbnail
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