Aim
Once Client Hints data is displayed on release 0 wikis, the CheckUsers on those wikis should be asked for feedback on how the client hints information was helpful / not helpful. This feedback should be analysed and then acted on, so that the deployment to all production wikis can have the Client Hints feature at a useful stage.
Survey will be sent to users on these wikis
Hebrew Wikipedia (https://he.wikipedia.org) - group1
Italian Wikipedia (https://it.wikipedia.org) - group1
Simplewiki (https://simple.wikipedia.org) - group2
bnwiki (https://bn.wikipedia.org) - group2
Overview
The Trust & Safety Product team recently added Client Hints data to the CheckUser extension. We would like to understand how often CheckUsers will be using Client Hints information, how well they understand the information and how useful it is in their workflow. This will enable us to evaluate the usefulness of Client Hints and suggest further improvements.
Results summary
We received a minimal number of responses as the survey was only sent to CheckUsers on 4 wikis. Respondents were a combination of new and established Check Users, all of whom used the CheckUser or Special:Investigate tools frequently and had accessed one of the tools recently.
Nearly all respondents felt they had a very good understanding of IP information and user agent strings, and all respondents found it easy to understand the client hint information. The most important information presented is a combination of user agent strings and client hints information, individual edits and IP address.
When asked to rank the importance of the different attributes, model number was considered the most important. In the future, respondents would like to see more actions included for client hint support.