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Wikilink - Organisations sometimes time out
Open, Stalled, HighPublic

Description

Some organisations that have too much data time out when trying to load them. We should make most of the queries load via Ajax like we implemented in the programs. See https://github.com/WikipediaLibrary/externallinks/pull/167 for more information.

Event Timeline

Samwalton9-WMF subscribed.

We need to fix this for a requested metrics report so this is higher priority than other maintenance :)

Scardenasmolinar changed the task status from Open to In Progress.Jun 1 2024, 1:15 AM
Scardenasmolinar claimed this task.

Merged and awaiting deployment; we'll see how it performs once live.

Just checked and Wiley was able to load.

I also verified that this with proquest, which was timing out too. Fixed!

jsn.sherman moved this task from Done to Ready on the Moderator-Tools-Team (Kanban) board.

It looks like this is still a problem with JSTOR

I was able to warm the cache by reloading the page a few times, but it shows that there are 0 current total links, which seems pretty unlikely:

image.png (801×994 px, 68 KB)

ah, it looks like something happened (or didn't happen) at the turn of the year:

image.png (763×928 px, 64 KB)

Kgraessle removed Kgraessle as the assignee of this task.
Kgraessle moved this task from Ready to In Progress on the Moderator-Tools-Team (Kanban) board.
Kgraessle moved this task from In Progress to Ready on the Moderator-Tools-Team (Kanban) board.
Kgraessle subscribed.

ah, it looks like something happened (or didn't happen) at the turn of the year:

image.png (763×928 px, 64 KB)

This looks more related to T366978 than to loading data asynchronously. We should address this issue in that ticket.

PR merged; we have deployments paused for wikilink, so this won't show up for another day or two. I'll post an update once it's ready for QA.