[wmf.17] ReassignMentees failed to assign {mentor} as {user}'s mentor for {reason}
Open, Needs TriagePublicPRODUCTION ERROR
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Assigned To

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Authored By

	Etonkovidova
	Feb 9 2024, 2:45 AM

Description

Error

mwversion: 1.42.0-wmf.17
reqId: 066b62d3-f7b8-41f7-a461-cb7809ffb12f
Find reqId in Logstash

normalized_message

ReassignMentees failed to assign {mentor} as {user}'s mentor for {reason}

exception.trace
ReassignMentees failed to assign [...] as Unkn0wnEB's mentor for {{GENDER:Unkn0wnEB|Unkn0wnEB}} opted out of mentorship

Impact

level Warning
the rate of errors - 4 in a day
all errors are on hewiki

Notes

I looked at the other "ReassignMentees..." errors, phabricator search and this specific reason seems to be new - started on Jan 21/2024 and (logstash link

Details

Request URL: https://mw-jobrunner.discovery.wmnet/rpc/RunSingleJob.php

Event Timeline

Etonkovidova created this task.Feb 9 2024, 2:45 AM

Restricted Application added a project: Growth-Team. · View Herald TranscriptFeb 9 2024, 2:45 AM

Restricted Application added a subscriber: Aklapper. · View Herald Transcript

thcipriani moved this task from Untriaged to Feb 2024 on the Wikimedia-production-error board.Feb 17 2024, 12:09 AM

Sgs moved this task from Inbox to Backlog on the Growth-Team board.Feb 23 2024, 12:30 PM

Maybe opted-out mentee has mentor that also opted out from being mentor.

Script should clear mentor info from mentee or ignore opted-out mentees (this will leave opted-out mentor if mentee re-opt-in).

Add this check to getRandomAutoAssignedMentor as it is in getMentorForUser (with dropMenteeRelationship) or before it (if) or don't call this if opted-out.

File: includes/Mentorship/ReassignMentees.php

[wmf.17] ReassignMentees failed to assign {mentor} as {user}'s mentor for {reason}Open, Needs TriagePublicPRODUCTION ERRORActions