Page MenuHomePhabricator

Latest build of The Wikipedia Library errors during login due to invalid access token
Closed, ResolvedPublicBUG REPORT

Description

Steps to replicate the issue (include links if applicable):

What happens?: error “You tried to log in but presented an invalid access token.”

What should have happened instead?: TWL login

image.png (722×1 px, 106 KB)

Event Timeline

error appears on all browsers (tested in Opera 114.0, Chrome 129.0 and Firefox 132.0)

Samwalton9-WMF triaged this task as High priority.
Samwalton9-WMF moved this task from Ready to In Progress on the Moderator-Tools-Team (Kanban) board.

Confirmed - we're looking into this.

Samwalton9-WMF renamed this task from Cannot log in to TWL (token error) to No users can log in to The Wikipedia Library due to an invalid access token error.Nov 18 2024, 6:37 PM
Samwalton9-WMF updated the task description. (Show Details)

Our engineers are doing their best to diagnose the problem, but the issue is unclear so far - the train hasn't deployed code changes on the MediaWiki side yet this week, and we didn't deploy any substantial changes to the library.

Also confirming the same problem with Microsoft Edge Version 131.0.2903.51 (Official build) stable app, beta channel (64-bit) (already confirmed Opera 114.0, Chrome 129.0 and Firefox 132.0)

Samwalton9-WMF lowered the priority of this task from High to Medium.
Samwalton9-WMF added a subscriber: jsn.sherman.

This issue should be temporarily resolved. We were only able to do so by rolling the library back to an earlier image and pinning it there, so there's still work to be done, but users should be able to log in again for now.

Samwalton9-WMF renamed this task from No users can log in to The Wikipedia Library due to an invalid access token error to Latest build of The Wikipedia Library errors during login due to invalid access token.Nov 18 2024, 8:17 PM
Kgraessle changed the task status from Open to Stalled.Wed, Nov 20, 2:14 PM
Kgraessle changed the task status from Stalled to Open.Wed, Nov 20, 7:34 PM
jsn.sherman moved this task from Eng review to Done on the Moderator-Tools-Team (Kanban) board.

I verified that the fix is deployed to production and that logins still work