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Keith_H99
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User Details

User Since
Mar 15 2023, 5:26 PM (66 w, 4 d)
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Available
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Keith H99 [ Global Accounts ]

Recent Activity

Mar 27 2024

Keith_H99 added a comment to T361167: Cannot access specific content on Oxford Academic.

Screenshot of my happy path, where I can access a book by the same author.

Can access other book by same author Bowman via Oxford Academic.JPG (1×1 px, 256 KB)

Mar 27 2024, 10:13 PM · Library-Card-Platform, The-Wikipedia-Library
Keith_H99 added a comment to T361167: Cannot access specific content on Oxford Academic.

No access to book via Oxford Academic.JPG (1×1 px, 200 KB)

Screenshot of my unhappy path, where I cannot progress.

Mar 27 2024, 10:12 PM · Library-Card-Platform, The-Wikipedia-Library
Keith_H99 created T361167: Cannot access specific content on Oxford Academic.
Mar 27 2024, 10:09 PM · Library-Card-Platform, The-Wikipedia-Library

Mar 14 2024

Keith_H99 added a comment to T357690: Fold3 images are failing to load correctly.

I have been able to access an image from a medal index card dataset

Mar 14 2024, 12:45 PM · Essential-Work, Moderator-Tools-Team, The-Wikipedia-Library

Mar 9 2024

Keith_H99 added a comment to T357690: Fold3 images are failing to load correctly.

There's the same issue, whereby a black screen is shown, for another Fold3 dataset
UK, Second Boer War, Imperial Yeomanry Service Records, 1899-1902

Mar 9 2024, 2:26 PM · Essential-Work, Moderator-Tools-Team, The-Wikipedia-Library

Mar 5 2024

Keith_H99 added a comment to T357690: Fold3 images are failing to load correctly.

There's the same issue with another Fold3 dataset:
UK, WWI, Recipients of the Distinguished Conduct Medal, 1914-1920{F42403420}

Mar 5 2024, 9:27 PM · Essential-Work, Moderator-Tools-Team, The-Wikipedia-Library

Feb 15 2024

Keith_H99 added a comment to T357690: Fold3 images are failing to load correctly.

The digitised records in the WO 363 series (Service records, WW1 British Army) has the same issue https://www-fold3-com.wikipedialibrary.idm.oclc.org/search?docQuery=(fieldedKeywords:!((texts:!(%27Edward+William%09Norris%27),type:full-name)),filters:!((type:general.title.id,values:!((label:%27UK,+WWI,+British+Army+Service+Records,+1914-1920%27,value:%27937%27)))),keywords:%2715624%27)

Feb 15 2024, 9:45 PM · Essential-Work, Moderator-Tools-Team, The-Wikipedia-Library
Keith_H99 added a comment to T357690: Fold3 images are failing to load correctly.

The digitised records in the WO 364 series (ailment Pension records) has the same issue https://www-fold3-com.wikipedialibrary.idm.oclc.org/search?docQuery=(fieldedKeywords:!((texts:!(James+Thomas),type:full-name)),filters:!((type:place,values:!((label:United+Kingdom,value:rel.62149))),(type:general.title.id,values:!((label:%27UK,+WWI,+British+Army+Pension+Records,+1914-1920%27,value:%27950%27)))),keywords:%2715063%27)

Feb 15 2024, 6:26 PM · Essential-Work, Moderator-Tools-Team, The-Wikipedia-Library
Keith_H99 created T357690: Fold3 images are failing to load correctly.
Feb 15 2024, 4:42 PM · Essential-Work, Moderator-Tools-Team, The-Wikipedia-Library

Jan 5 2024

Keith_H99 added a comment to T354428: Wikipedia Library - Ancestry fails to open.

It seems to have resolved itself. I wonder why it was weird?

Jan 5 2024, 10:17 PM · The-Wikipedia-Library
Keith_H99 created T354428: Wikipedia Library - Ancestry fails to open.
Jan 5 2024, 4:32 PM · The-Wikipedia-Library

Oct 22 2023

Keith_H99 added a comment to T337913: Wikipedia Library - Fold3 images fail to load correctly via EZProxy.

This was a one-off problem on Thursday October 19th. It is working now, so no further action required.

Oct 22 2023, 1:01 AM · Moderator-Tools-Team (Kanban), Library-Card-Platform, The-Wikipedia-Library

Oct 21 2023

Keith_H99 added a comment to T337913: Wikipedia Library - Fold3 images fail to load correctly via EZProxy.

Typo, that should read October 19th, 2023.

Oct 21 2023, 3:03 PM · Moderator-Tools-Team (Kanban), Library-Card-Platform, The-Wikipedia-Library
Keith_H99 added a comment to T337913: Wikipedia Library - Fold3 images fail to load correctly via EZProxy.

I did experience a return of the old issue. This occurred at 0145 US EST NY 0645hrs UK BST London 07h45 CET Paris on November 19th.

Oct 21 2023, 3:02 PM · Moderator-Tools-Team (Kanban), Library-Card-Platform, The-Wikipedia-Library

Aug 19 2023

Keith_H99 added a comment to T343962: Fold3 images are failing to load correctly via EZProxy.

Hello, I confirm that the Fold3 images working as expected, and that this ticket can therefore be marked as closed.

Aug 19 2023, 12:30 PM · Moderator-Tools-Team (Kanban), The-Wikipedia-Library
Keith_H99 added a comment to T343962: Fold3 images are failing to load correctly via EZProxy.

33818 Robotham image test F5 resolved 01h59 CET.PNG (816×1 px, 582 KB)

Aug 19 2023, 12:00 AM · Moderator-Tools-Team (Kanban), The-Wikipedia-Library

Aug 18 2023

Keith_H99 added a comment to T343962: Fold3 images are failing to load correctly via EZProxy.

Thank you for the followup. Have you tried performing a hard reload (shift + F5/reload button) after clicking one of the links?

Aug 18 2023, 11:57 PM · Moderator-Tools-Team (Kanban), The-Wikipedia-Library
Keith_H99 added a comment to T343962: Fold3 images are failing to load correctly via EZProxy.

A happy path would have the following two outcomes:

Aug 18 2023, 11:55 PM · Moderator-Tools-Team (Kanban), The-Wikipedia-Library
Keith_H99 added a comment to T343962: Fold3 images are failing to load correctly via EZProxy.

Sorry for the late reply.

Aug 18 2023, 11:48 PM · Moderator-Tools-Team (Kanban), The-Wikipedia-Library

Aug 10 2023

Keith_H99 created T343962: Fold3 images are failing to load correctly via EZProxy.
Aug 10 2023, 10:10 AM · Moderator-Tools-Team (Kanban), The-Wikipedia-Library

Jun 29 2023

Keith_H99 added a comment to T337913: Wikipedia Library - Fold3 images fail to load correctly via EZProxy.

The following links are both working okay, thanks for the resolution of the issue.

Jun 29 2023, 9:51 AM · Moderator-Tools-Team (Kanban), Library-Card-Platform, The-Wikipedia-Library

Jun 1 2023

Keith_H99 added a comment to T337913: Wikipedia Library - Fold3 images fail to load correctly via EZProxy.

Please see prior communication with Fold3

Jun 1 2023, 5:15 PM · Moderator-Tools-Team (Kanban), Library-Card-Platform, The-Wikipedia-Library
Keith_H99 created T337914: Wikipedia Library - Fold3 does not show a clear image for the following dataset either.
Jun 1 2023, 9:23 AM · Library-Card-Platform
Keith_H99 created T337913: Wikipedia Library - Fold3 images fail to load correctly via EZProxy.
Jun 1 2023, 9:08 AM · Moderator-Tools-Team (Kanban), Library-Card-Platform, The-Wikipedia-Library

Apr 2 2023

Keith_H99 closed T333771: Yet another OAUTH failure upon trying to access The Wikimedia Library as Resolved.
Apr 2 2023, 3:57 PM
Keith_H99 added a comment to T333771: Yet another OAUTH failure upon trying to access The Wikimedia Library.

WTF, it resolved itself!

Apr 2 2023, 3:57 PM
Keith_H99 created T333771: Yet another OAUTH failure upon trying to access The Wikimedia Library.
Apr 2 2023, 3:55 PM

Mar 20 2023

Keith_H99 added a comment to T332488: Wikipedia Library Server Error.

I can get in now. Thanks for the assistance.

Mar 20 2023, 11:58 AM · Library-Card-Platform
Keith_H99 added a comment to T332488: Wikipedia Library Server Error.

I should have given more details, my apologies.

Mar 20 2023, 11:53 AM · Library-Card-Platform

Mar 18 2023

Keith_H99 created T332488: Wikipedia Library Server Error.
Mar 18 2023, 8:32 PM · Library-Card-Platform

Mar 15 2023

Keith_H99 added a comment to T332203: Wikipedia Library Server Error.

I can now access it; looks like a temporary outage.

Mar 15 2023, 5:42 PM · Moderator-Tools-Team (Kanban), Library-Card-Platform
Keith_H99 created T332203: Wikipedia Library Server Error.
Mar 15 2023, 5:30 PM · Moderator-Tools-Team (Kanban), Library-Card-Platform