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Keith_H99
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User Details

User Since
Mar 15 2023, 5:26 PM (27 w, 6 d)
Availability
Available
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Keith H99 [ Global Accounts ]

Recent Activity

Aug 19 2023

Keith_H99 added a comment to T343962: Fold3 images are failing to load correctly via EZProxy.

Hello, I confirm that the Fold3 images working as expected, and that this ticket can therefore be marked as closed.

Aug 19 2023, 12:30 PM · Moderator-Tools-Team (Kanban), The-Wikipedia-Library
Keith_H99 added a comment to T343962: Fold3 images are failing to load correctly via EZProxy.

33818 Robotham image test F5 resolved 01h59 CET.PNG (816×1 px, 582 KB)

Aug 19 2023, 12:00 AM · Moderator-Tools-Team (Kanban), The-Wikipedia-Library

Aug 18 2023

Keith_H99 added a comment to T343962: Fold3 images are failing to load correctly via EZProxy.

Thank you for the followup. Have you tried performing a hard reload (shift + F5/reload button) after clicking one of the links?

Aug 18 2023, 11:57 PM · Moderator-Tools-Team (Kanban), The-Wikipedia-Library
Keith_H99 added a comment to T343962: Fold3 images are failing to load correctly via EZProxy.

A happy path would have the following two outcomes:

Aug 18 2023, 11:55 PM · Moderator-Tools-Team (Kanban), The-Wikipedia-Library
Keith_H99 added a comment to T343962: Fold3 images are failing to load correctly via EZProxy.

Sorry for the late reply.

Aug 18 2023, 11:48 PM · Moderator-Tools-Team (Kanban), The-Wikipedia-Library

Aug 10 2023

Keith_H99 created T343962: Fold3 images are failing to load correctly via EZProxy.
Aug 10 2023, 10:10 AM · Moderator-Tools-Team (Kanban), The-Wikipedia-Library

Jun 29 2023

Keith_H99 added a comment to T337913: Wikipedia Library - Fold3 images fail to load correctly via EZProxy.

The following links are both working okay, thanks for the resolution of the issue.

Jun 29 2023, 9:51 AM · Moderator-Tools-Team (Kanban), Library-Card-Platform, The-Wikipedia-Library

Jun 1 2023

Keith_H99 added a comment to T337913: Wikipedia Library - Fold3 images fail to load correctly via EZProxy.

Please see prior communication with Fold3

Jun 1 2023, 5:15 PM · Moderator-Tools-Team (Kanban), Library-Card-Platform, The-Wikipedia-Library
Keith_H99 created T337914: Wikipedia Library - Fold3 does not show a clear image for the following dataset either.
Jun 1 2023, 9:23 AM · Library-Card-Platform
Keith_H99 created T337913: Wikipedia Library - Fold3 images fail to load correctly via EZProxy.
Jun 1 2023, 9:08 AM · Moderator-Tools-Team (Kanban), Library-Card-Platform, The-Wikipedia-Library

Apr 2 2023

Keith_H99 closed T333771: Yet another OAUTH failure upon trying to access The Wikimedia Library as Resolved.
Apr 2 2023, 3:57 PM
Keith_H99 added a comment to T333771: Yet another OAUTH failure upon trying to access The Wikimedia Library.

WTF, it resolved itself!

Apr 2 2023, 3:57 PM
Keith_H99 created T333771: Yet another OAUTH failure upon trying to access The Wikimedia Library.
Apr 2 2023, 3:55 PM

Mar 20 2023

Keith_H99 added a comment to T332488: Wikipedia Library Server Error.

I can get in now. Thanks for the assistance.

Mar 20 2023, 11:58 AM · Library-Card-Platform
Keith_H99 added a comment to T332488: Wikipedia Library Server Error.

I should have given more details, my apologies.

Mar 20 2023, 11:53 AM · Library-Card-Platform

Mar 18 2023

Keith_H99 created T332488: Wikipedia Library Server Error.
Mar 18 2023, 8:32 PM · Library-Card-Platform

Mar 15 2023

Keith_H99 added a comment to T332203: Wikipedia Library Server Error.

I can now access it; looks like a temporary outage.

Mar 15 2023, 5:42 PM · Moderator-Tools-Team (Kanban), Library-Card-Platform
Keith_H99 created T332203: Wikipedia Library Server Error.
Mar 15 2023, 5:30 PM · Moderator-Tools-Team (Kanban), Library-Card-Platform