Maniphest T105554

move OTRS to a VM
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	Dzahn
	Jul 10 2015, 9:27 PM

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Description

does it make sense to move OTRS from a physical server to a ganeti VM?

it is the lone service on node "iodine"

Details

Related Changes in Gerrit:

	Subject	Repo	Branch	Lines +/-
	OTRS: remove ssl cert and config	operations/puppet	production	+0 -3

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Related Objects
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		Status	Subtype	Assigned	Task
		Invalid		None	T37717 Have one click spam button in all message views (like "zoom"/full message), not only in overview
		Resolved		Matthewrbowker	T56755 Create OTRS patch for "1-click spam" disposal
		Resolved		JanZerebecki	T55259 Add Forward Secrecy to all HTTPS sites
		Resolved		Dzahn	T91504 SSL-config of the OTRS is outdated
		Resolved		LSobanski	T122220 Enable optional two-factor authentication for OTRS
		Resolved		akosiaris	T74109 Upgrade OTRS to a more recent stable release
		Resolved		Dzahn	T123525 reduce amount of remaining Ubuntu 12.04 (precise) systems in production
		Declined		akosiaris	T105125 upgrade iodine to jessie
		Duplicate		None	T105554 move OTRS to a VM
		Resolved		akosiaris	T111532 EQIAD: 1 VM request for OTRS

Event Timeline

Dzahn created this task.Jul 10 2015, 9:27 PM

Dzahn raised the priority of this task from to Needs Triage.

Dzahn updated the task description. (Show Details)

Dzahn added a project: acl*sre-team.

Dzahn subscribed.

Restricted Application added subscribers: Matanya, Aklapper. · View Herald TranscriptJul 10 2015, 9:27 PM

Dzahn triaged this task as Medium priority.Jul 10 2015, 9:30 PM

Krenair added a project: Znuny.Jul 10 2015, 9:32 PM

Krenair subscribed.

Restricted Application added a subscriber: Steinsplitter. · View Herald TranscriptJul 10 2015, 9:32 PM

Krenair added a subscriber: Jgreen.Jul 10 2015, 9:32 PM

would also resolve T105125

Mbch331 subscribed.Jul 11 2015, 5:38 AM

Dzahn mentioned this in T105902: OTRS Meetup.Jul 15 2015, 4:27 PM

Krenair added a subtask: T111532: EQIAD: 1 VM request for OTRS.Sep 4 2015, 3:43 PM

Steinsplitter moved this task from Incoming to Backlog on the Znuny board.Sep 17 2015, 3:12 PM

Krenair added a parent task: T105125: upgrade iodine to jessie.Sep 18 2015, 5:36 PM

Krenair renamed this task from move OTRS to a VM? to move OTRS to a VM.Sep 18 2015, 5:44 PM

Krenair mentioned this in T91504: SSL-config of the OTRS is outdated.

Krenair mentioned this in T111532: EQIAD: 1 VM request for OTRS.

Krenair set Security to None.

Restricted Application added a subscriber: Rjd0060. · View Herald TranscriptSep 18 2015, 5:46 PM

A VM was created for it, so I'm assuming yes.

Steinsplitter awarded a token.Sep 19 2015, 8:30 AM

akosiaris closed subtask T111532: EQIAD: 1 VM request for OTRS as Resolved.Sep 21 2015, 7:54 AM

akosiaris moved this task from Backlog to Backlog (high priority) on the Znuny board.Oct 22 2015, 11:55 AM

Restricted Application added a subscriber: Matthewrbowker. · View Herald TranscriptOct 22 2015, 11:55 AM

akosiaris closed this task as a duplicate of T105125: upgrade iodine to jessie.Oct 22 2015, 11:56 AM

Change 269877 had a related patch set uploaded (by Dzahn):
OTRS: remove ssl cert and config

https://gerrit.wikimedia.org/r/269877

gerritbot added a project: Patch-For-Review.Feb 10 2016, 11:41 PM

Change 269877 merged by Dzahn:
OTRS: remove ssl cert and config

https://gerrit.wikimedia.org/r/269877

Keegan moved this task from Backlog (high priority) to Resolved on the Znuny board.Apr 4 2016, 10:07 PM