When a donor attempts to redirect to an iDEAL bank and something goes wrong, we should give them a new Order ID, otherwise they will start accumulating these errors on the backend:
400490 INSERTATTEMPT_MAX_NR_OF_ATTEMPTS_REACHED
Description
Description
Details
Details
Status | Subtype | Assigned | Task | ||
---|---|---|---|---|---|
Resolved | AKanji-WMF | T92699 Fundraise in the Netherlands | |||
Resolved | Ejegg | T131983 Failure to regenerate Order ID on iDEAL form |
Event Timeline
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Change 282295 had a related patch set uploaded (by Ejegg):
WIP For cash, rtbt, ew, refresh order ID on repeats
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Change 282297 had a related patch set uploaded (by Ejegg):
Minimalist iDEAL order id refresh fix
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Change 282295 abandoned by Ejegg:
WIP For cash, rtbt, ew, refresh order ID on repeats
Reason:
went with simpler fix
Comment Actions
Saw 1 of those errors on 4/24 and one on 4/26, but the new logic got the donors new order IDs and they were able to donate.