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Document usage of proprietary mailing list software over free alternatives
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Description

A proprietary newsletter software (MailChimp) is being used for no obvious reason. What criteria made MailChimp win over free software competitors like phpList? This should be documented at https://meta.wikimedia.org/wiki/FLOSS-Exchange

Event Timeline

Nemo_bis created this task.Aug 2 2018, 5:20 PM
Restricted Application added a subscriber: Aklapper. · View Herald TranscriptAug 2 2018, 5:20 PM
Varnent closed this task as Declined.Aug 2 2018, 5:44 PM
Varnent added a subscriber: Varnent.

This has been used for multiple years.

Which only makes the bug worse.

Dzahn awarded a token.Aug 2 2018, 5:52 PM
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Varnent closed this task as Declined.Aug 2 2018, 6:09 PM

We consider this ticket closed. You are welcome to reopen, but it will not be actively monitored. Thank you for your feedback.

Nemo_bis reopened this task as Open.Aug 2 2018, 6:13 PM
Nemo_bis claimed this task.

Sure, that's fine. At some point I'll take care of investigating the reasons for this and documenting them in the expected places.

Varnent removed a subscriber: Varnent.

This task is about wikimediafoundation.org hence readding that project tag as tasks need an associated project tag.

(Personally I don't consider "That's what we've always done" a great explanation.)

ashley added a subscriber: ashley.Aug 3 2018, 1:20 PM

How come CI tests cannot be run for Oracle and MSSQL (T197995) due to the Docker images not being freely licensed, but for a trivial task for which there are (probably better) FOSS replacements proprietary software is suddenly okay and acceptable? This makes no sense whatsoever.

@ashley: Technically speaking these two things have nothing to do with each other, sorry. Feel free to discuss on a mailing list if you think that discussion should take place. Thanks!

Isarra added a subscriber: Isarra.Aug 3 2018, 2:42 PM

@ashley: Technically speaking these two things have nothing to do with each other, sorry. Feel free to discuss on a mailing list if you think that discussion should take place. Thanks!

If this is a task about running proprietary software server-side, they are related, though I'm not sure it actually matters regardless. Even if it's all hosted externally... that would actually be worse.

Legoktm added a subscriber: Legoktm.Aug 3 2018, 6:10 PM

How come CI tests cannot be run for Oracle and MSSQL (T197995) due to the Docker images not being freely licensed, but for a trivial task for which there are (probably better) FOSS replacements proprietary software is suddenly okay and acceptable? This makes no sense whatsoever.

The CI team and Wikimedia Operations team don't allow use of non-free software on our servers (with the exception of some firmware/router stuff where there really is no free alternative).

So using an external non-free service is different practically and technically, but yes, in principle it's no different.

I think the most productive way forward is to do what @Nemo_bis asked, and document the reasons for why a non-free mailing list software was picked, so we can work on improving the free software solutions to meet our needs, and eventually switch. I'll update the task title.

Legoktm renamed this task from Usage of proprietary mailing list software to Document usage of proprietary mailing list software over free alternatives.Aug 3 2018, 6:11 PM
Legoktm updated the task description. (Show Details)