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Support design of Community Growth Framework
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Description

Community Growth Framework

  • What are the things everyone in the project should know?
    • The Community Engagement Department needs a decision-making framework to thoughtfully foster growth in the movement. There have been many research projects conducted over the years to investigate the needs of Wikimedia communities, however, there has never been a comprehensive synthesis of this knowledge into concrete recommendations for CE strategy. The resulting community growth framework will allow Foundation leaders to understand, act on, and communicate how communities grow and make an impact. For more details, see the doc pasted above.

Project details

  • What do you want to achieve (goals)?
    • A framework for community growth that describes how the Wikimedia community grows from individuals to groups to communities. And what growth means in different contexts. The framework should be visually appealing, conceptually clear, and user friendly
  • Who is your target audience (be specific)?
    • Foundation leadership (e.g. C-levels, directors, managers). Anyone making strategic decisions about growth and scale. A second target audience are program managers, or anyone designing and implementing programs that need to know what our theory for community growth is.
  • How do you want your audience to feel?
    • Clear, motivated to take next steps, action-oriented, excited
  • What medium do you have in mind and how do you want to distribute it?
    • a pdf or something that can be easily shared electronically. A one-pager that a leader can glance at and immediately know what to do/how to use it.
  • Do you already have an idea of what you need to roll out your project? If so, please check all that apply (i.e. [x]):
    • Blog
    • Page on wiki
    • Social media
    • Email or MassMessage
    • Presentation
    • Video
    • Infographic
    • Diagram
    • Art piece
    • Other: _______
    • I don’t know
  • How are you measuring your success (key performance indicators)?
    • # of programs/projects that incorporate the framework next year; positive reaction from leadership
  • What organizational goal is this linked to? (please link to current Annual Plan details)
    • Thriving Movement
  • When is this due?
    • I am hoping you can join us in-person in the SF office, only on Thursday and Friday (We are going to be in the SF office from June 3-7 and could use design help on 6 June, Thursday from 1-5pm and 7 June, Friday from 10-2pm). The only work required before those dates is to read our project overview, where you can get more high-level detail on what we are envisioning for the framework, and my initial (cough...ugly) attempt at a visual: https://docs.google.com/document/d/1RATBas1vxaNRwjJOsJ_CeDycfoAdBS-F0U1XF83ZqqA/edit#heading=h.ekmyz7bznf9z
    • Planning: N/A
    • Production: June 7
    • Launch: June 17
  • Who is leading this project on your team?
    • [Dana McCurdy - Manager, L&E - dmccurdy@wikimedia.org]

Details

Due Date
Aug 2 2019, 7:00 PM

Event Timeline

DMccurdy created this task.May 22 2019, 6:39 PM
Restricted Application added a subscriber: Aklapper. · View Herald TranscriptMay 22 2019, 6:39 PM
hdothiduc triaged this task as Medium priority.May 23 2019, 9:33 AM
hdothiduc moved this task from Inbox to Needs Discussion on the CommRel-Design board.

Hi Dana, thank you for reaching out!
This is sounds interesting, although a little bit vague, because I am not very familiar with the topic. Do you have more high level information about this framework? I would love to learn more about it to understand what a visual for a framework would entail.
For Community Relations Design requests, we have created this set of questions (still in development) – just for your information now, so you get the idea of what information would be great to have eventually.

Am I correct that for now you are requesting me to join the meetings between June 3 and 7 and produce visual(s) resulting from the discussions?
I will be in San Francisco, so it would definitely work.
I think any support before those dates will most likely not be possible.

Hi @DMccurdy ,
when you can, please copy the template here, paste on this task description, and complete it with the information about the project.

Hi Hang and Maria, I've pasted the design template below and responded to the questions. Hang - to answer your questions above, yes, you are correct that I am hoping you can join us in-person in the SF office, only on Thursday and Friday (June 6 and 7). The only work required before those dates is to read our project overview, where you can get more high-level detail on what we are envisioning for the framework, and my initial (cough...ugly) attempt at a visual: https://docs.google.com/document/d/1RATBas1vxaNRwjJOsJ_CeDycfoAdBS-F0U1XF83ZqqA/edit#heading=h.ekmyz7bznf9z

Community Growth Framework

  • What are the things everyone in the project should know?
    • The Community Engagement Department needs a decision-making framework to thoughtfully foster growth in the movement. There have been many research projects conducted over the years to investigate the needs of Wikimedia communities, however, there has never been a comprehensive synthesis of this knowledge into concrete recommendations for CE strategy. The resulting community growth framework will allow Foundation leaders to understand, act on, and communicate how communities grow and make an impact. For more details, see the doc pasted above.

Project details

  • What do you want to achieve (goals)?
    • A framework for community growth that describes how the Wikimedia community grows from individuals to groups to communities. And what growth means in different contexts.
  • Who is your target audience (be specific)?
    • Foundation leadership (e.g. C-levels, directors, managers). Anyone making strategic decisions about growth and scale. A second target audience are program managers, or anyone designing and implementing programs that need to know what our theory for community growth is.
  • How do you want your audience to feel?
    • Clear, motivated to take next steps, action-oriented, excited
  • What medium do you have in mind and how do you want to distribute it?
    • a pdf or something that can be easily shared electronically. A one-pager that a leader can glance at and immediately know what to do/how to use it.
  • Do you already have an idea of what you need to roll out your project? If so, please check all that apply (i.e. [x]):
    • Blog
    • Page on wiki
    • Social media
    • Email or MassMessage
    • Presentation
    • Video
    • Infographic
    • Diagram
    • Art piece
    • Other: _______
    • I don’t know
  • How are you measuring your success (key performance indicators)?
    • # of programs/projects that incorporate the framework next year; positive reaction from leadership
  • What organizational goal is this linked to? (please link to current Annual Plan details)
    • Thriving Movement
  • When is this due?
    • Planning: N/A
    • Production: June 7
    • Launch: June 17
  • Who is leading this project on your team?
    • [Dana McCurdy - Manager, L&E - dmccurdy@wikimedia.org]
hdothiduc updated the task description. (Show Details)May 24 2019, 2:22 PM

This is great! I have consolidated your template answers and the original task descriptions and updated the task description.
Sounds good then. Please send me the invites to the meetings when you are ready and I'll come prepared by reading the documents!

hdothiduc set Due Date to Jun 7 2019, 12:00 PM.May 24 2019, 2:49 PM
Restricted Application changed the subtype of this task from "Task" to "Deadline". · View Herald TranscriptMay 24 2019, 2:49 PM
hdothiduc lowered the priority of this task from Medium to Low.Jun 10 2019, 7:36 PM
hdothiduc removed Due Date.
Restricted Application changed the subtype of this task from "Deadline" to "Task". · View Herald TranscriptJun 10 2019, 7:36 PM

Discussed with Dana and Alex that we will reconnect end of June to figure out dates in July to work on a visuals for the framework.
We believe that something interactive might serve the purpose of the framework.

hdothiduc raised the priority of this task from Low to Medium.Jul 29 2019, 9:17 PM
hdothiduc moved this task from To-Do to Started on the CommRel-Design board.
hdothiduc set Due Date to Aug 2 2019, 7:00 PM.

In the process of designing a presentation for the Chief of CE, I made a first draft visual for the framework in August.

@DMccurdy, do you have any updates for next steps on your end.
In terms of my availability it probably will be in the second half of the next quarter.

hdothiduc lowered the priority of this task from Medium to Low.Sep 3 2019, 6:59 PM

@hdothiduc The team is meeting tomorrow to plan out next steps. I'll send you an update after that. But I imagine it will be creating the interactive graphic that we talked about before. Second half of next quarter should be perfect. Thank you! We think the static visual looks really good!

@DMccurdy do you have any updates on this?
Please note that since I am now in Communications there is a slightly new process to request support (see here). While this is an old task, I think if we were to resume working on it we might have to treat it like a new request.

hdothiduc changed the task status from Open to Stalled.Mar 13 2020, 6:27 PM

There hasn't been any updates, so this task is stalled. I leave it open until the end of the quarter, and will change the status to declined if there is new information.

This doesn't mean I would not support the project in the future, it just means a new request would be required by sending an email to talktocomms@wikimedia.org. (Details are here https://phabricator.wikimedia.org/project/profile/3982/)

hdothiduc closed this task as Declined.Apr 10 2020, 10:41 PM

This doesn't mean I would not support the project in the future, it just means a new request would be required by sending an email to talktocomms@wikimedia.org. (Details are here https://phabricator.wikimedia.org/project/profile/3982/)