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Maniphest T244557

Large files uploaded with UploadWizard fail to post file information
Open, MediumPublicBUG REPORT
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Description

Steps to Reproduce: Upload a very large image.

Actual Results: Image posts but the description page is not created.

Expected Results: File posts with description page data.

Impact: Our highest quality photographs are getting tagged for deletion, which confuses newbies.

Further notes: This only started in the past week or two.

Examples:

Related Objects

Event Timeline

Magog_the_Ogre created this task.Feb 7 2020, 2:22 AM
Restricted Application added a subscriber: Aklapper. · View Herald TranscriptFeb 7 2020, 2:22 AM
Reedy added a project: MediaWiki-Uploading.Feb 7 2020, 4:15 AM
Reedy subscribed.Feb 7 2020, 4:17 AM

Any idea how they're being uploaded? Special:Upload, UploadWizard, some other tool?

Do we know if they're actually putting a description on it?

Aklapper changed the task status from Open to Stalled.Feb 7 2020, 1:07 PM

Steps to Reproduce: Upload a very large image.

Please provide clearer steps that leave no room for interpretation about websites, tools used, at which step happens what, etc., as a list.
See https://www.mediawiki.org/wiki/How_to_report_a_bug - thanks!

Ammarpad subscribed.Feb 8 2020, 5:27 AM

The files were uploaded with UploadWizard
12:11, 3 February 2020 Akhtar736 talk contribs uploaded File:Infected chillie or circumstances.jpg (User created page with UploadWizard)

Similar task exists since 2014 on GWToolset board T73527 with no solution.

Ammarpad merged a task: T245339: Commons upload only creates the file, not the file page for information.Feb 15 2020, 2:03 PM
Ammarpad added subscribers: Minorax, Ciell, Kizule.
Magog_the_Ogre added a comment.Feb 19 2020, 8:26 PM

@Aklapper @Reedy

Sorry I wasn't subscribed or I missed the emails.

In all the examples the user used the upload wizard. They are all users from countries whose first language is not English (standard disclaimer that correlation != causation). It only occurs with very large files (~10MB+).

This guy has a habit of uploading very high resolution photos which post empty.

Reedy added a project: UploadWizard.Feb 20 2020, 12:55 PM
Magog_the_Ogre added a comment.Feb 21 2020, 1:11 AM

There were two uploads today in English from the US, so it probably isn't a language issue.

Aklapper renamed this task from Large files are failing to post file information to Large files uploaded with UploadWizard fail to post file information.Apr 10 2020, 7:06 PM
Aklapper changed the task status from Stalled to Open.
MarkTraceur triaged this task as Medium priority.Jul 6 2020, 4:12 PM
MarkTraceur subscribed.

Marking as medium to note that this is probably something someone should investigate, but n.b. that work on UploadWizard is not generally a priority for anyone - and after a brief poke around Special:NewFiles, I couldn't find any instances of this happening right now, so I suspect it may be a fairly specific problem which may require additional information (what browser(s) are being used? what versions? what kinds of information did they *try* to input?)

Anyway, thanks for the report, even if it's taken a while to triage and may take longer to actually handle :)

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