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MassMessage delivery not taken place
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Description

Yesterday I used the MassMessage delivery system on Commons to send out multiple messages. All the messages have been delivered except for one (and after this one another MassMessage was sent out successfully). A second attempt about two hours later to the same group of users also was not delivered on the talk pages. With both cases no error message was shown.

The message itself was very similar to the ones to other groups of users (which were received well), only it was translated to Italian.

The group of subscribers is at: https://commons.wikimedia.org/wiki/Commons:Wiki_Loves_Earth_2020/Italy

What did cause that this MassMessage was not delivered?

How can we get this message sent to the listed users?

Thanks!

Event Timeline

Romaine created this task.Jun 11 2020, 1:21 PM
Restricted Application added a subscriber: Aklapper. · View Herald TranscriptJun 11 2020, 1:21 PM
Base added a subscriber: Base.Jun 11 2020, 1:23 PM
Johan added a subscriber: Johan.Jun 11 2020, 4:14 PM

Guessing, but there's a bug that has regularly caused issues when delivering MassMessage to long target lists (Tech News, 900 pages, has repeatedly been too long). We think solving T232392 would fix this. I've started splitting my target lists into smaller ones to get around it, creating eight target lists for Tech News, for example.