Page MenuHomePhabricator

Contributions in Civi currently not saving
Closed, ResolvedPublic1 Estimated Story Points

Description

Hi,

I just got this note from Engage that contributions aren't saving.

"I seem to be having some difficulty entering gifts into Civi. Whenever I go to save a gift, I receive the loading circle, as if it’s processing, but never goes any further. If I go to cancel the gift I was attempting to save and refresh the page, the action will look to have gone through, but doesn’t save the soft credit."

I just tried myself and it wouldn't save for me either.

Event Timeline

LeanneS created this task.Wed, Sep 30, 5:58 PM
Restricted Application added a subscriber: Aklapper. · View Herald TranscriptWed, Sep 30, 5:58 PM

@mepps maybe I missed a beat on that soft-credit query patch - that's my first guess

@LeanneS @RLewis this is only with soft credits?

@Eileenmcnaughton I think it's happening with all contributions.

Change 631289 had a related patch set uploaded (by Eileen; owner: Eileen):
[wikimedia/fundraising/crm/civicrm@master] Fix processPCP error

https://gerrit.wikimedia.org/r/631289

Eileenmcnaughton triaged this task as Unbreak Now! priority.Wed, Sep 30, 9:31 PM
Eileenmcnaughton set the point value for this task to 1.
Eileenmcnaughton set Final Story Points to 1.
Restricted Application added a subscriber: Pcoombe. · View Herald TranscriptWed, Sep 30, 9:31 PM

Change 631289 merged by Eileen:
[wikimedia/fundraising/crm/civicrm@master] Fix processPCP error

https://gerrit.wikimedia.org/r/631289

mepps added a comment.Thu, Oct 1, 1:35 PM

This looks like it may have been a php version issue? I wasn't seeing the same error on my local civi.

mepps added a comment.EditedThu, Oct 1, 7:42 PM

Yup I was basing my guess on your fix, because I didn't see it locally. But as I see removed the return values, I'm questioning my assumption.

Eileenmcnaughton closed this task as Resolved.Tue, Oct 13, 3:26 AM