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Civi TY Receipt Unsubscribe form passes email address through the URL
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Description

Our current payments.wiki unsubscribe link (the one from the footer of the Civi Thank You Email Receipt) passes the email address through the URL.
https://payments.wikimedia.org/index.php/Special:FundraiserUnsubscribe?p=thankyou&c=-1&e=REDACTEDEMAIL%40wikimedia.org&h=02caeab092166045c04a3e68231cb72f15951336&uselang=en

According to Trilogy, it's best practice to not pass email address through the URL because of GDPR. In addition, our unsubscribes between fundraising campaigns seem to be pretty substantial and our theory is that it's because of that link.

We'd like to request an edit to the unsubscribe form so that the donor enters their email address in a text box instead of the link auto-populating it.

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Event Timeline

• KHaggard created this task.Sep 15 2022, 10:44 PM
Restricted Application added a subscriber: Aklapper. · View Herald TranscriptSep 15 2022, 10:44 PM
XenoRyet moved this task from Triage to Sprint +3 on the Fundraising-Backlog board.Sep 19 2022, 7:41 PM
greg mentioned this in T223330: Make unsubscribe work in EmailPreferences, delete Unsub extension.Sep 19 2022, 7:42 PM
• KHaggard mentioned this in T318234: Unsub Link in "Donation Thank You" email.Sep 23 2022, 5:51 PM
XenoRyet moved this task from Sprint +3 to Sprint +1 on the Fundraising-Backlog board.Sep 26 2022, 7:55 PM
XenoRyet moved this task from Sprint +1 to Later on the Fundraising-Backlog board.Nov 22 2022, 9:29 PM
• KHaggard added a comment.Feb 9 2023, 8:34 PM

Hi there, I just wanted to update here that we had a business requirements call about the Preference Center recently, and I think the current experience (auto-populated email address / click submit) is actually the experience that we want instead of the text box idea. We will be sharing more details about this soon.

For now, please pause work on this ticket, as we're going to be checking with Legal on some details.

Thanks!

AnnWF added subscribers: KhabarNegar, AnnWF.Aug 7 2023, 6:04 PM

@KhabarNegar Hi there, do we have any update for this ticket? As I understand last update was to keep the auto populated email address, but instead of handle with extension FundraiserUnsubscribe, we will redirect to email preference center and as use to unsubscribe email from email preference center correct?

• KHaggard closed this task as Invalid.Aug 11 2023, 8:51 PM

Hi @AnnWF - I think you meant to ping me in your comment, correct?

Unfortunately I'm not sure what the plan is for the Civi-side unsubscribe link; I think it's still up for discussion if that will be redirected to the Acoustic unsubscribe link once we finish translations.

However, in regard to this ticket, I think we can just close it out because it's become kind of obsolete at this point. Whatever happens next with the Preference Center will dictate the direction this page will go :)

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