Cannot log into GitLab due to email address conflict
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	nshahquinn-wmf
	May 26 2023, 11:51 PM

Description

I am in the process of migrating to a new developer account because I've changed my name.

I just tried to log into GitLab using my new developer account, but it failed with the following error: "422 Sign-in using Wikimedia Dev Account auth failed. Email has already been taken."

I assume this is because I previously signed into GitLab using my old developer account when it had the same email address attached (I've since changed it but that hasn't propagated due to T323880).

Old developer account

Wikitech username: Neil P. Quinn-WMF
Shell username: neilpquinn-wmf

New developer account

Wikitech username: Neil Shah-Quinn (WMF)
Shell username: nshahquinn-wmf

Related Objects
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		Status	Subtype	Assigned	Task
		Resolved		nshahquinn-wmf	T331950 Migrate to a new developer account
		Resolved		• dancy	T337598 Cannot log into GitLab due to email address conflict

Event Timeline

nshahquinn-wmf removed nshahquinn-wmf as the assignee of this task.May 26 2023, 11:51 PM

nshahquinn-wmf created this task.

• dancy claimed this task.Jun 12 2023, 2:36 PM

• dancy triaged this task as Medium priority.

This has been resolved by deleting the neilpquinn-wmf account and creating the nshahquinn-wmf account (using information from LDAP).

MilkyDefer mentioned this in T353122: GitLab login 422: email has been taken.Dec 11 2023, 5:19 AM

Cannot log into GitLab due to email address conflictClosed, ResolvedPublicActions