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VRT wiki fails to create account
Open, Needs TriagePublicBUG REPORT

Description

During account creation at VRT wiki, I sometimes experience the error shown below. Repetition doesn't help.

After a few hours it works again.

I have the feeling that it mostly occurs when there non-ascii characters in the user name, but that is not confirmed.

Our servers are currently under maintenance or experiencing a technical problem. Please try again in a few minutes.

See the error message at the bottom of this page for more information.

If you report this error to the Wikimedia System Administrators, please include the details below.

Request from **.**.92.87 via cp3073 cp3073, Varnish XID 1062732774
Upstream caches: cp3073 int
Error: 429, at Tue, 12 Mar 2024 05:34:23 GMT

(IP address redacted.)

Event Timeline

As I have created the ticket, it appeared to work. Anyway it should be checked, as this happened around a dozen times before and it's not acceptable to retry for hours to create an account.

@Krd I hear that account creation is limited to 6 per 24 hours and that it's intentional per https://meta.wikimedia.org/wiki/Mass_account_creation

If you need an exemption from that you could request that on wiki.

But based on the error message you pasted you might (also) be affected as a false-positive in other places that limit access for certain IPs.

To rule that out, would you mind sharing your actual IP address in private? You could use a private paste here on Phabricator and link to it or you could email it to me at dzahn@wikimedia.org

fwiw: I received the IP but can't find that IP/network in the private puppet repo. So it doesn't appear to be that kind of block.

It may happen that more than 6 accounts per 24 hours have to be created,. Does the limit also apply to sysops?
Anyway, at the given day only two accounts were created, and the second creation showed the mentioned problem.

@Krd I hear that account creation is limited to 6 per 24 hours and that it's intentional per https://meta.wikimedia.org/wiki/Mass_account_creation

You would see the message at MediaWiki:Acct creation throttle hit (English default: Visitors to this wiki using your IP address have created {{PLURAL:$1|1 account|$1 accounts}} in the last $2, which is the maximum allowed in this time period. As a result, visitors using this IP address cannot create any more accounts at the moment.) if that limit is hit, not the reported message.

Does the limit also apply to sysops?

No, since they have the noratelimit right.