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Krd (Krd)
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User Details

User Since
Oct 17 2014, 11:24 AM (293 w, 3 d)
Availability
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MediaWiki User
Krd [ Global Accounts ]

Recent Activity

Wed, May 20

Krd added a comment to T246489: enable bot passwords otrs-wiki.wikimedia.org.

As said, I can do that, but I don't think too much detail is required anyway.
We can use bots currently on private wikis with username and good passwords. If we had bot passwords, we could enable 2fa on the bot account and limit the bot password to the fixed IP of the private server the bot runs at. This will in any case highly improve security, with likely not any loss.
If you ask me, this is a nobrainer.

Wed, May 20, 12:01 PM · Security-Team, Wikimedia-Site-requests
Krd added a comment to T246489: enable bot passwords otrs-wiki.wikimedia.org.

Please feel free to do so.

Wed, May 20, 9:56 AM · Security-Team, Wikimedia-Site-requests
Krd added a comment to T246489: enable bot passwords otrs-wiki.wikimedia.org.

Please advise what is needed to push this forward.

Wed, May 20, 6:27 AM · Security-Team, Wikimedia-Site-requests

Mar 2 2020

Krd added a comment to T246489: enable bot passwords otrs-wiki.wikimedia.org.

Perhaps I could, but definitely not in a public ticket.

Mar 2 2020, 5:17 PM · Security-Team, Wikimedia-Site-requests
Krd added a comment to T246489: enable bot passwords otrs-wiki.wikimedia.org.

No, I don't want to wait for such feature.
I'd say as long as there is no 2fa requirement on these private wikis, anybody can technically share his password, so using bot passwords does not reduce security per se. But it can increase security, so I like to have it.

Mar 2 2020, 5:10 PM · Security-Team, Wikimedia-Site-requests
Krd added a comment to T246489: enable bot passwords otrs-wiki.wikimedia.org.

Perhaps access to bot passwords could require a user right?

Mar 2 2020, 4:53 PM · Security-Team, Wikimedia-Site-requests
Krd added a comment to T246489: enable bot passwords otrs-wiki.wikimedia.org.

That is of course a valid concern.
I cannot speak for others, but my intention is to lock the bot account by 2fa and use the bot password with strict IP limit, to get additional IP filter security.

Mar 2 2020, 4:47 PM · Security-Team, Wikimedia-Site-requests

Feb 29 2020

Krd added a comment to T246489: enable bot passwords otrs-wiki.wikimedia.org.

I could imagine it was not enabled at private wikis because there are usually no bots running there. As things are growing and automation is generally a good idea, it should be enabled on all private wikis if there are no real reasons against.

Feb 29 2020, 6:38 AM · Security-Team, Wikimedia-Site-requests

Feb 28 2020

Krd created T246489: enable bot passwords otrs-wiki.wikimedia.org.
Feb 28 2020, 8:53 PM · Security-Team, Wikimedia-Site-requests

Feb 13 2020

Krd added a comment to T244640: Create an OTRS-Queue for arbcom-de.

Invalid request, please contact OTRS admins via e-mail to volunteers-otrs@wikimedia.org.

Feb 13 2020, 10:38 AM · OTRS

Dec 25 2019

Krd added a comment to T241132: wikimedia.community domain name is not resolving an mx record .

A formal deployment freeze sounds reasonable. Can you please advise for which day the change can be scheduled, so we can decide if an expensive interim solution is required, i.e. temporarily moving the whole stuff to a different e-mail address?

Dec 25 2019, 10:55 AM · Mail, Traffic, Operations, DNS
Krd added a comment to T241132: wikimedia.community domain name is not resolving an mx record .

Re-adding an MX record is not rocket science, this should be possible also at this time of the year, and not noticing missing e-mails if a different thing than actively ignoring a broken setup. IMHO.

Dec 25 2019, 10:21 AM · Mail, Traffic, Operations, DNS
Krd added a comment to T241132: wikimedia.community domain name is not resolving an mx record .

Could anybody please explain why such an easy task does takes so long to get resolved? What can be done to expedite?

Dec 25 2019, 10:14 AM · Mail, Traffic, Operations, DNS

Dec 21 2019

Krd added a comment to T239545: Remove www. in WMF URL in the OTRS disclaimer.

One could consider https://otrs-wiki.wikimedia.org/wiki/Administrator_requests as a better venue for such requests.

Dec 21 2019, 3:50 PM · OTRS

Sep 6 2019

Krd closed T230243: check OTRS wiki for email addresses no longer used as Resolved.
Sep 6 2019, 6:26 AM · Operations, Mail, OTRS
Krd added a comment to T230243: check OTRS wiki for email addresses no longer used.

Done.

Sep 6 2019, 6:25 AM · Operations, Mail, OTRS
Krd added a comment to T230243: check OTRS wiki for email addresses no longer used.

accountsecurity@wikimedia.org
contrib@wikimedia.org
donate-fwd@wikimedia.org
educacao@wikimedia.org
foundation@wikimedia.org
helpdesk-l@wikimedia.org
pers@wikimedia.org
orange-info@wikimedia.org
orders@wikimedia.org
quality@wikimedia.org
redesign@wikimedia.org
regwikimania2008@wikimedia.org
root@hemlock.knams.wikimedia.org
root@zedler.knams.wikimedia.org
sponsorship@wikimedia.org
survey_wikimania@wikimedia.org
translation@wikimedia.org
ts-admins@wikimedia.org
ux@wikimedia.org
visa@wikimedia.org
visas@wikimedia.org
vm@wikimedia.org

Sep 6 2019, 5:24 AM · Operations, Mail, OTRS

Jun 12 2019

Krd added a comment to T225623: OTRS ticket notifications missing for at least some users.

The notifications appear to be sent:
From otrs-bounce@wikimedia.org Sun Jun 02 08:02:02 2019
From: OTRS Notifications <otrs@ticket.wikimedia.org>

Jun 12 2019, 12:37 PM · OTRS
Krd created T225623: OTRS ticket notifications missing for at least some users.
Jun 12 2019, 12:34 PM · OTRS

Dec 1 2018

Krd added a comment to T210910: Jobs for otrs-wiki are slower than expected to process.

What is a reasonable time? For OTRS wiki time of is around "some hours" sometimes, which is quite annoying. I also noticed delays at arbcom-de.wikipedia.org, but at a lower level, around several minutes.

Dec 1 2018, 8:09 AM · Core Platform Team Workboards (Done with CPT), Core Platform Team, WMF-JobQueue
Krd added a comment to T210910: Jobs for otrs-wiki are slower than expected to process.

I notice that pages require purging after template changes. Not a big deal if it cannot be resolved, feel free to close the task. Thx.

Dec 1 2018, 7:59 AM · Core Platform Team Workboards (Done with CPT), Core Platform Team, WMF-JobQueue
Krd created T210910: Jobs for otrs-wiki are slower than expected to process.
Dec 1 2018, 7:27 AM · Core Platform Team Workboards (Done with CPT), Core Platform Team, WMF-JobQueue

Nov 15 2018

Krd added a member for acl*otrs-admins: mailerdiablo.
Nov 15 2018, 7:41 AM
Krd removed a member for acl*otrs-admins: MF-Warburg.
Nov 15 2018, 7:41 AM
Krd removed a member for acl*otrs-admins: Rjd0060.
Nov 15 2018, 7:41 AM

Aug 13 2018

Liuxinyu970226 awarded T59617: Make watchlist table available as curated foo_p.watchlist_count on labsdb a The World Burns token.
Aug 13 2018, 3:23 PM · Data-Services, Patch-For-Review, DBA

Jun 21 2018

Framawiki awarded T59617: Make watchlist table available as curated foo_p.watchlist_count on labsdb a The World Burns token.
Jun 21 2018, 6:53 PM · Data-Services, Patch-For-Review, DBA

Mar 26 2018

Krd added a comment to T188753: WMCZ want to use its own mail system instead of OTRS queue wm-cz@wikimedia.org.

Done accordingly.

Mar 26 2018, 8:11 AM · Office-IT, Mail, WMF-Legal, OTRS, User-Urbanecm
Krd added a comment to T188753: WMCZ want to use its own mail system instead of OTRS queue wm-cz@wikimedia.org.

Negative. If an e-mail address has been redirected, OTRS admins shall to be informed accordingly to remove the e-mail address from OTRS and close the related queues, in order to avoid tickets being moved to a queue that is no longer read, or e-mails getting CCed to an address that is still considered internal and never sent out.

Mar 26 2018, 7:51 AM · Office-IT, Mail, WMF-Legal, OTRS, User-Urbanecm
Krd updated subscribers of T188753: WMCZ want to use its own mail system instead of OTRS queue wm-cz@wikimedia.org.

Straight away I don't know if and how this could be done, this would require some research, ad I think we need root support for this. @akosiaris could be the person to ask.

Mar 26 2018, 7:18 AM · Office-IT, Mail, WMF-Legal, OTRS, User-Urbanecm

Mar 12 2018

Krd added a member for acl*otrs-admins: Ruthven.
Mar 12 2018, 7:31 AM

Apr 20 2017

Krd added a member for acl*otrs-admins: Keegan.
Apr 20 2017, 4:32 PM

Jan 7 2017

Krd added a comment to T154841: OTRS error (back up, now monitoring).

The system is up again, and the dashboard look good to me.

Jan 7 2017, 11:46 AM · Wikimedia-Incident, Operations, OTRS
Thibaut120094 awarded T154841: OTRS error (back up, now monitoring) a The World Burns token.
Jan 7 2017, 11:20 AM · Wikimedia-Incident, Operations, OTRS
Krd triaged T154841: OTRS error (back up, now monitoring) as Unbreak Now! priority.
Jan 7 2017, 10:54 AM · Wikimedia-Incident, Operations, OTRS
Krd created T154841: OTRS error (back up, now monitoring).
Jan 7 2017, 10:54 AM · Wikimedia-Incident, Operations, OTRS

Dec 20 2016

Krd added a watcher for acl*otrs-admins: Krd.
Dec 20 2016, 7:30 PM

Dec 16 2016

Krd added a comment to T153438: Marking Watchlist visited requires confirmation.

Dereckson: There is no "meanwhile", the button worked directly since it was introduced, and this is a breaking change now.
(Side effects of accidental use, if there are any at all, are irrelevant as no actual data is deleted.)

Dec 16 2016, 3:03 PM · Growth-Team, MW-1.29-release (WMF-deploy-2017-01-03_(1.29.0-wmf.7)), MW-1.29-release-notes, Patch-For-Review, MediaWiki-Watchlist
Krd added a comment to T153438: Marking Watchlist visited requires confirmation.

The button worked directly, without confirmation. The confirmation popup breaks workflow, breaks display on small screens, costs time, is annoying, is not needed.
Time and dedication to the projects are the values we have in volunteers. A tool that costs time and is annoying, for no benefit at all, is the worst case scenario, and I wonder how one could not see that before deployment, and I'm speechless that this has to be explained.

Dec 16 2016, 1:38 PM · Growth-Team, MW-1.29-release (WMF-deploy-2017-01-03_(1.29.0-wmf.7)), MW-1.29-release-notes, Patch-For-Review, MediaWiki-Watchlist
Krd added a comment to T153438: Marking Watchlist visited requires confirmation.

Please revert this change globally. Totally unusable, complaints on all major wikis.

Dec 16 2016, 11:57 AM · Growth-Team, MW-1.29-release (WMF-deploy-2017-01-03_(1.29.0-wmf.7)), MW-1.29-release-notes, Patch-For-Review, MediaWiki-Watchlist

Nov 11 2016

Krd added a comment to T150311: OTRS / mendelevium cpu and memory exhaustion .

Filters have been created to move these tickets to Junk, so for the moment I consider this resolved.

Nov 11 2016, 7:35 AM · OTRS

Oct 20 2016

Krd added a comment to T148608: OTRS: autoresponses have incorrecting greeting line since last update.

@DatGuy: Please discuss the content of the message on OTRS wiki.

Oct 20 2016, 5:43 PM · OTRS

Oct 19 2016

Krd created T148608: OTRS: autoresponses have incorrecting greeting line since last update.
Oct 19 2016, 6:24 AM · OTRS

Oct 11 2016

Krd added a comment to T147397: Upgrade OTRS to 5.0.13.

Looks good for me, but I'm not sure yet of the old values are ok for all users.

Oct 11 2016, 11:46 AM · Operations, OTRS
Krd added a comment to T147397: Upgrade OTRS to 5.0.13.

There appear to be some database issues with ticket notification settings that need further investigation.
Can you please check that?

Oct 11 2016, 11:19 AM · Operations, OTRS
Krd reopened T147397: Upgrade OTRS to 5.0.13 as "Open".
Oct 11 2016, 11:18 AM · Operations, OTRS
Krd reopened T147397: Upgrade OTRS to 5.0.13, a subtask of T126760: Statistics graph in dashboard will truncate entries on the Y axis with 4 or more digits, as Open.
Oct 11 2016, 11:18 AM · Upstream, OTRS
Krd reopened T147397: Upgrade OTRS to 5.0.13, a subtask of T147331: No Tickets tab in Italian interface, as Open.
Oct 11 2016, 11:18 AM · Patch-For-Review, Upstream, OTRS

Jun 14 2016

Krd updated subscribers of T129738: Blocked accounts on BlockDisablesLogin wikis aren't logged out.
Jun 14 2016, 6:29 PM · Security, MW-1.27-release-notes, MW-1.28-release (WMF-deploy-2016-08-23_(1.28.0-wmf.16)), MW-1.28-release-notes, MW-1.23-release, MW-1.26-release, Patch-For-Review, Vuln-Infoleak, MediaWiki-Authentication-and-authorization, Security-Core
Krd updated subscribers of T129738: Blocked accounts on BlockDisablesLogin wikis aren't logged out.
Jun 14 2016, 9:32 AM · Security, MW-1.27-release-notes, MW-1.28-release (WMF-deploy-2016-08-23_(1.28.0-wmf.16)), MW-1.28-release-notes, MW-1.23-release, MW-1.26-release, Patch-For-Review, Vuln-Infoleak, MediaWiki-Authentication-and-authorization, Security-Core

Apr 24 2016

Krd added a comment to T133476: Proposal: Centralize OTRS login methodology.

Strong oppose. No need, more problems created than resolved, if any resolved at at.
Additionally, no prior discussion has taken place at the appropriate venue, which would have been the OTRS admin mailing list.

Apr 24 2016, 5:15 AM · User-Matthewrbowker, OTRS, Operations

Feb 17 2016

Krd added a comment to T126901: Enable Special:NotifyTranslators (TranslationNotifications extension) on Wikimedia Commons.

I cannot make any well-informed call if this will be uncontroversial, but I think crats are not in charge here anyway. IF if could be controversial, it should be discussed within the community.

Feb 17 2016, 3:22 PM · Commons, Wikimedia-Extension-setup

Nov 10 2015

Krd added a comment to T74109: Upgrade OTRS to a more recent stable release.

Some of the admin interface views did, sadly not reproduceable at the moment.

Nov 10 2015, 8:39 AM · Patch-For-Review, User-notice, Operations, OTRS
Krd added a comment to T74109: Upgrade OTRS to a more recent stable release.

Understood so far, but having that we cannot test functions that use expensive database queries when they run into timeouts, besides that it's not a lot of fun to do tests at all on slow systems.

Nov 10 2015, 8:29 AM · Patch-For-Review, User-notice, Operations, OTRS

Sep 28 2015

Krd added a comment to T59617: Make watchlist table available as curated foo_p.watchlist_count on labsdb.

Just if anyone cares, after nearly 2 years I have somewhat lost interest in this issue, so I'm fine if somebody closes this at not done.

Sep 28 2015, 5:32 PM · Data-Services, Patch-For-Review, DBA

Jun 14 2015

Krd awarded T35186: Provide a well-performing API to rotate an image a Like token.
Jun 14 2015, 6:40 PM · Patch-Needs-Improvement, Multimedia, Contributors-Team, MediaWiki-Uploading, Commons, MediaWiki-API

Apr 17 2015

Krd added a comment to T96355: aflunsupportednamespace: Pages in the Special namespace can't be edited.

If I'm not mistaken, the problem appeared at beginning of this week.

Apr 17 2015, 10:46 AM · MediaWiki-API

Feb 21 2015

Krd created T90356: Create mailing list "festivalsommer-teilnehmer".
Feb 21 2015, 7:51 PM · Wikimedia-Mailing-lists