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Krd (Krd)
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User Details

User Since
Oct 17 2014, 11:24 AM (265 w, 3 d)
Availability
Available
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Unknown
MediaWiki User
Krd [ Global Accounts ]

Recent Activity

Sep 6 2019

Krd closed T230243: check OTRS wiki for email addresses no longer used as Resolved.
Sep 6 2019, 6:26 AM · Operations, Mail, OTRS
Krd added a comment to T230243: check OTRS wiki for email addresses no longer used.

Done.

Sep 6 2019, 6:25 AM · Operations, Mail, OTRS
Krd added a comment to T230243: check OTRS wiki for email addresses no longer used.

accountsecurity@wikimedia.org
contrib@wikimedia.org
donate-fwd@wikimedia.org
educacao@wikimedia.org
foundation@wikimedia.org
helpdesk-l@wikimedia.org
pers@wikimedia.org
orange-info@wikimedia.org
orders@wikimedia.org
quality@wikimedia.org
redesign@wikimedia.org
regwikimania2008@wikimedia.org
root@hemlock.knams.wikimedia.org
root@zedler.knams.wikimedia.org
sponsorship@wikimedia.org
survey_wikimania@wikimedia.org
translation@wikimedia.org
ts-admins@wikimedia.org
ux@wikimedia.org
visa@wikimedia.org
visas@wikimedia.org
vm@wikimedia.org

Sep 6 2019, 5:24 AM · Operations, Mail, OTRS

Jun 12 2019

Krd added a comment to T225623: OTRS ticket notifications missing for at least some users.

The notifications appear to be sent:
From otrs-bounce@wikimedia.org Sun Jun 02 08:02:02 2019
From: OTRS Notifications <otrs@ticket.wikimedia.org>

Jun 12 2019, 12:37 PM · OTRS
Krd created T225623: OTRS ticket notifications missing for at least some users.
Jun 12 2019, 12:34 PM · OTRS

Dec 1 2018

Krd added a comment to T210910: Jobs for otrs-wiki are slower than expected to process.

What is a reasonable time? For OTRS wiki time of is around "some hours" sometimes, which is quite annoying. I also noticed delays at arbcom-de.wikipedia.org, but at a lower level, around several minutes.

Dec 1 2018, 8:09 AM · Core Platform Team Workboards (Done with CPT), Core Platform Team, WMF-JobQueue
Krd added a comment to T210910: Jobs for otrs-wiki are slower than expected to process.

I notice that pages require purging after template changes. Not a big deal if it cannot be resolved, feel free to close the task. Thx.

Dec 1 2018, 7:59 AM · Core Platform Team Workboards (Done with CPT), Core Platform Team, WMF-JobQueue
Krd created T210910: Jobs for otrs-wiki are slower than expected to process.
Dec 1 2018, 7:27 AM · Core Platform Team Workboards (Done with CPT), Core Platform Team, WMF-JobQueue

Nov 15 2018

Krd added a member for acl*otrs-admins: mailerdiablo.
Nov 15 2018, 7:41 AM
Krd removed a member for acl*otrs-admins: MF-Warburg.
Nov 15 2018, 7:41 AM
Krd removed a member for acl*otrs-admins: Rjd0060.
Nov 15 2018, 7:41 AM

Aug 13 2018

Liuxinyu970226 awarded T59617: Make watchlist table available as curated foo_p.watchlist_count on labsdb a The World Burns token.
Aug 13 2018, 3:23 PM · Patch-For-Review, DBA, Cloud-Services

Jun 21 2018

Framawiki awarded T59617: Make watchlist table available as curated foo_p.watchlist_count on labsdb a The World Burns token.
Jun 21 2018, 6:53 PM · Patch-For-Review, DBA, Cloud-Services

Mar 26 2018

Krd added a comment to T188753: WMCZ want to use its own mail system instead of OTRS queue wm-cz@wikimedia.org.

Done accordingly.

Mar 26 2018, 8:11 AM · Office-IT, Mail, WMF-Legal, OTRS, User-Urbanecm
Krd added a comment to T188753: WMCZ want to use its own mail system instead of OTRS queue wm-cz@wikimedia.org.

Negative. If an e-mail address has been redirected, OTRS admins shall to be informed accordingly to remove the e-mail address from OTRS and close the related queues, in order to avoid tickets being moved to a queue that is no longer read, or e-mails getting CCed to an address that is still considered internal and never sent out.

Mar 26 2018, 7:51 AM · Office-IT, Mail, WMF-Legal, OTRS, User-Urbanecm
Krd updated subscribers of T188753: WMCZ want to use its own mail system instead of OTRS queue wm-cz@wikimedia.org.

Straight away I don't know if and how this could be done, this would require some research, ad I think we need root support for this. @akosiaris could be the person to ask.

Mar 26 2018, 7:18 AM · Office-IT, Mail, WMF-Legal, OTRS, User-Urbanecm

Mar 12 2018

Krd added a member for acl*otrs-admins: Ruthven.
Mar 12 2018, 7:31 AM

Apr 20 2017

Krd added a member for acl*otrs-admins: Keegan.
Apr 20 2017, 4:32 PM

Jan 7 2017

Krd added a comment to T154841: OTRS error (back up, now monitoring).

The system is up again, and the dashboard look good to me.

Jan 7 2017, 11:46 AM · Wikimedia-Incident, Operations, OTRS
Thibaut120094 awarded T154841: OTRS error (back up, now monitoring) a The World Burns token.
Jan 7 2017, 11:20 AM · Wikimedia-Incident, Operations, OTRS
Krd triaged T154841: OTRS error (back up, now monitoring) as Unbreak Now! priority.
Jan 7 2017, 10:54 AM · Wikimedia-Incident, Operations, OTRS
Krd created T154841: OTRS error (back up, now monitoring).
Jan 7 2017, 10:54 AM · Wikimedia-Incident, Operations, OTRS

Dec 20 2016

Krd added a watcher for acl*otrs-admins: Krd.
Dec 20 2016, 7:30 PM

Dec 16 2016

Krd added a comment to T153438: Marking Watchlist visited requires confirmation.

Dereckson: There is no "meanwhile", the button worked directly since it was introduced, and this is a breaking change now.
(Side effects of accidental use, if there are any at all, are irrelevant as no actual data is deleted.)

Dec 16 2016, 3:03 PM · Growth-Team, MW-1.29-release (WMF-deploy-2017-01-03_(1.29.0-wmf.7)), MW-1.29-release-notes, Patch-For-Review, MediaWiki-Watchlist
Krd added a comment to T153438: Marking Watchlist visited requires confirmation.

The button worked directly, without confirmation. The confirmation popup breaks workflow, breaks display on small screens, costs time, is annoying, is not needed.
Time and dedication to the projects are the values we have in volunteers. A tool that costs time and is annoying, for no benefit at all, is the worst case scenario, and I wonder how one could not see that before deployment, and I'm speechless that this has to be explained.

Dec 16 2016, 1:38 PM · Growth-Team, MW-1.29-release (WMF-deploy-2017-01-03_(1.29.0-wmf.7)), MW-1.29-release-notes, Patch-For-Review, MediaWiki-Watchlist
Krd added a comment to T153438: Marking Watchlist visited requires confirmation.

Please revert this change globally. Totally unusable, complaints on all major wikis.

Dec 16 2016, 11:57 AM · Growth-Team, MW-1.29-release (WMF-deploy-2017-01-03_(1.29.0-wmf.7)), MW-1.29-release-notes, Patch-For-Review, MediaWiki-Watchlist

Nov 11 2016

Krd added a comment to T150311: OTRS / mendelevium cpu and memory exhaustion .

Filters have been created to move these tickets to Junk, so for the moment I consider this resolved.

Nov 11 2016, 7:35 AM · OTRS

Oct 20 2016

Krd added a comment to T148608: OTRS: autoresponses have incorrecting greeting line since last update.

@DatGuy: Please discuss the content of the message on OTRS wiki.

Oct 20 2016, 5:43 PM · OTRS

Oct 19 2016

Krd created T148608: OTRS: autoresponses have incorrecting greeting line since last update.
Oct 19 2016, 6:24 AM · OTRS

Oct 11 2016

Krd added a comment to T147397: Upgrade OTRS to 5.0.13.

Looks good for me, but I'm not sure yet of the old values are ok for all users.

Oct 11 2016, 11:46 AM · Operations, OTRS
Krd added a comment to T147397: Upgrade OTRS to 5.0.13.

There appear to be some database issues with ticket notification settings that need further investigation.
Can you please check that?

Oct 11 2016, 11:19 AM · Operations, OTRS
Krd reopened T147397: Upgrade OTRS to 5.0.13 as "Open".
Oct 11 2016, 11:18 AM · Operations, OTRS
Krd reopened T147397: Upgrade OTRS to 5.0.13, a subtask of T126760: Statistics graph in dashboard will truncate entries on the Y axis with 4 or more digits, as Open.
Oct 11 2016, 11:18 AM · Upstream, OTRS
Krd reopened T147397: Upgrade OTRS to 5.0.13, a subtask of T147331: No Tickets tab in Italian interface, as Open.
Oct 11 2016, 11:18 AM · Patch-For-Review, Upstream, OTRS

Jun 14 2016

Krd updated subscribers of T129738: Blocked accounts on BlockDisablesLogin wikis aren't logged out.
Jun 14 2016, 6:29 PM · MW-1.27-release-notes, MW-1.28-release (WMF-deploy-2016-08-23_(1.28.0-wmf.16)), MW-1.28-release-notes, MW-1.23-release, MW-1.26-release, Patch-For-Review, Vuln-Infoleak, MediaWiki-Authentication-and-authorization, Security-Core, Security
Krd updated subscribers of T129738: Blocked accounts on BlockDisablesLogin wikis aren't logged out.
Jun 14 2016, 9:32 AM · MW-1.27-release-notes, MW-1.28-release (WMF-deploy-2016-08-23_(1.28.0-wmf.16)), MW-1.28-release-notes, MW-1.23-release, MW-1.26-release, Patch-For-Review, Vuln-Infoleak, MediaWiki-Authentication-and-authorization, Security-Core, Security

Apr 24 2016

Krd added a comment to T133476: Proposal: Centralize OTRS login methodology.

Strong oppose. No need, more problems created than resolved, if any resolved at at.
Additionally, no prior discussion has taken place at the appropriate venue, which would have been the OTRS admin mailing list.

Apr 24 2016, 5:15 AM · User-Matthewrbowker, OTRS, Operations

Feb 17 2016

Krd added a comment to T126901: Enable Special:NotifyTranslators (TranslationNotifications extension) on Wikimedia Commons.

I cannot make any well-informed call if this will be uncontroversial, but I think crats are not in charge here anyway. IF if could be controversial, it should be discussed within the community.

Feb 17 2016, 3:22 PM · Commons, Wikimedia-Extension-setup

Nov 10 2015

Krd added a comment to T74109: Upgrade OTRS to a more recent stable release.

Some of the admin interface views did, sadly not reproduceable at the moment.

Nov 10 2015, 8:39 AM · Patch-For-Review, User-notice, Operations, OTRS
Krd added a comment to T74109: Upgrade OTRS to a more recent stable release.

Understood so far, but having that we cannot test functions that use expensive database queries when they run into timeouts, besides that it's not a lot of fun to do tests at all on slow systems.

Nov 10 2015, 8:29 AM · Patch-For-Review, User-notice, Operations, OTRS

Sep 28 2015

Krd added a comment to T59617: Make watchlist table available as curated foo_p.watchlist_count on labsdb.

Just if anyone cares, after nearly 2 years I have somewhat lost interest in this issue, so I'm fine if somebody closes this at not done.

Sep 28 2015, 5:32 PM · Patch-For-Review, DBA, Cloud-Services

Jun 14 2015

Krd awarded T35186: Provide a well-performing API to rotate an image a Like token.
Jun 14 2015, 6:40 PM · Patch-Needs-Improvement, Multimedia, Contributors-Team, MediaWiki-Uploading, Commons, MediaWiki-API

Apr 17 2015

Krd added a comment to T96355: aflunsupportednamespace: Pages in the Special namespace can't be edited.

If I'm not mistaken, the problem appeared at beginning of this week.

Apr 17 2015, 10:46 AM · MediaWiki-API

Feb 21 2015

Krd created T90356: Create mailing list "festivalsommer-teilnehmer".
Feb 21 2015, 7:51 PM · Wikimedia-Mailing-lists