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Setup user testing of IRS MVP designs
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Description

Aim

Run unmoderated user testing of the IRS MVP design.

MVP design will include the "emergency@ flow" (immediate threat of harm) and the "local reporting flow" (non-emergency user conduct issues).

Research questions (user testing plan)
  • Are the user flows clear and understandable to users?
  • Does the UX copy clearly communicate what will happen after an incident is recorded/reported?
  • Is there anything that users find confusing or frustrating?
  • Is there anything missing?
Participants
  • 5 participants (from screener survey shared at Wikimania)
  • All are registered users who have been involved in experiencing or fighting abuse on Wikipedia or another platform.
Test format
  • Remote unmoderated task-based user testing
  • Conducted on Userlytics

Checklist

  • Write messaging
  • Write user testing protocol
  • Create release form
  • Send emails to participants
  • Setup unmoderated user test in Userlytics

Event Timeline

KColeman-WMF changed the task status from Open to In Progress.Sep 18 2024, 11:56 AM