I am working on the New Editor Experiences, a research project where we are traveling to South Korea and the Czech Republic to interview new Wikipedia editors.
In order to arrange these interviews, we need to send emails to a select group of registered users (about 2 500 for each country) explaining the project and inviting them to take a survey. We are using Qualtrics to host the survey and send these emails, since it's the only service provider vetted by Legal for this purpose. (Legal has also vetted this project generally).
In order to comply with anti-spam laws (and to generally make our emails more trustworthy), we need to send these emails from an official domain like wikimedia.org. Qualtrics provides two ways to do this:
- setting the following SPF record for wikimedia.org: “v=spf1 include:_spf.qualtrics.com ?all”
- setting up a connection to an SMTP relay.
@bbogaert has told me that either the SPF record or a connection to the Ops SMTP relay would be preferable, to avoid giving Qualtrics full access to a WMF Google account.
Unfortunately, we have a very tight timeline on this, since our research trip to South Korea starts on May 16 (with tickets booked and researchers hired) and we need enough time for recruiting to happen before that. This would need to happen by this Friday, May 5 (I apologize—this short notice is my fault for failing to identify this issue before). If this isn't possible, we'll have to fall back to using a Google SMTP relay.