Maniphest T193173

Add the 'Need Help?' Link to the Block Message drawer
Open, Needs TriagePublic5 Estimated Story Points
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Authored By

	dbarratt
	Apr 26 2018, 3:17 PM

Description

Add the 'Need Help?' link to the Block message as described in T165535: Block notices on mobile web for logged-in users provide insufficient information about the block

Acceptance criteria

Link should be customizable per wiki
Link should pull from Wikidata by default from https://www.wikidata.org/wiki/Q175291#sitelinks-wikipedia
If no link configured, do not display the link
Should be configurable for third party wikis
Default for Wikimedia wikis — TBD (@SPoore)

We will customize it on ENWP to https://en.m.wikipedia.org/w/index.php?title=Help:I_have_been_blocked

Mockup

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Status	Assigned	Task
Resolved	None	T190946 Epic: Improve the mobile block experiences
Open	None	T193173 Add the 'Need Help?' Link to the Block Message drawer
Resolved	ABorbaWMF	T165535 Block notices on mobile web for logged-in users provide insufficient information about the block
Resolved	dbarratt	T190901 Mobile web block reason fails to display a hyperlink properly, displaying the raw HTML code for a link instead

Event Timeline

dbarratt created this task.Apr 26 2018, 3:17 PM

Restricted Application added a subscriber: Aklapper. · View Herald TranscriptApr 26 2018, 3:17 PM

dbarratt added a subtask: T165535: Block notices on mobile web for logged-in users provide insufficient information about the block.Apr 26 2018, 3:17 PM

• TBolliger updated the task description. (Show Details)Apr 26 2018, 3:19 PM

• TBolliger updated the task description. (Show Details)Apr 26 2018, 3:27 PM

• TBolliger added a subscriber: • SPoore.

dbarratt set the point value for this task to 5.Apr 26 2018, 3:29 PM

dbarratt claimed this task.Apr 26 2018, 3:36 PM

dbarratt added a project: MinervaNeue.Apr 26 2018, 3:45 PM

dbarratt mentioned this in T165535: Block notices on mobile web for logged-in users provide insufficient information about the block.Apr 26 2018, 10:51 PM

Jdlrobson added a project: Web-Team-Backlog (Tracking).Apr 26 2018, 11:38 PM

Jdlrobson moved this task from Backlog to TODO on the MinervaNeue board.

• TBolliger moved this task from AHT Sprint 20 to Cards ready for development on the Anti-Harassment board.May 3 2018, 7:05 PM

• TBolliger edited projects, added Anti-Harassment; removed Anti-Harassment (AHT Sprint 20).

Restricted Application added a subscriber: MGChecker. · View Herald TranscriptMay 3 2018, 7:05 PM

dbarratt removed dbarratt as the assignee of this task.May 8 2018, 2:34 PM

dbarratt closed subtask T165535: Block notices on mobile web for logged-in users provide insufficient information about the block as Resolved.May 8 2018, 9:12 PM

Jdlrobson reopened subtask T165535: Block notices on mobile web for logged-in users provide insufficient information about the block as Open.May 8 2018, 9:30 PM

We need to decide how much work we (AHT) want to do in regards to curating the list, vs. putting on admins. Also, do we want a global fallback?

dbarratt added a parent task: T190946: Epic: Improve the mobile block experiences.May 11 2018, 12:17 AM

I looked at the top 20 wikis that set the most blocks. I think we should re-think this ticket.

A few wikis have help or project pages dedicated to blocked users, some have a section on the block policy, but nearly all have instructions on the MediaWiki:Blockedtext message which to the blocked user when they attempt to edit on desktop. I think the 'Need help?' link should emulate this message.

I think we should make a new page — customizable by local wikis, if they so wish — that instructs the user to write an appeal on their own talk page (if possible), email the admin who blocked them (if possible) and read the wiki's block policy.

• TBolliger closed subtask T165535: Block notices on mobile web for logged-in users provide insufficient information about the block as Resolved.May 24 2018, 4:22 PM

• TBolliger removed a project: Anti-Harassment.Jun 11 2018, 9:08 PM

• Vvjjkkii renamed this task from Add the 'Need Help?' Link to the Block Message drawer to e5daaaaaaa.Jul 1 2018, 1:13 AM

• Vvjjkkii removed • TBolliger as the assignee of this task.

• Vvjjkkii triaged this task as High priority.