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Maniphest T196988

CX2: Failing to adapt an infobox leaves it loading forever
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Description

When translating an atricle with Content Translaiton, users often find an infobox template in it. Currently, adding an infobox can fail and remain "loading" forever:

Screen Shot 2018-06-12 at 13.36.38.png (906×1 px, 304 KB)

There is a proposal to better communicate about templates that cannot be adapted (T192271), but as a first step we should avoid the perpetual loading state and show an empty paragraph when the adaptation process fails instead.

This issue was mentioned in a discussion, translating 1936 Cansiglio earthquake from English to Italian.

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Pginer-WMF triaged this task as Medium priority.Jun 12 2018, 12:31 PM
Pginer-WMF created this task.
Pginer-WMF mentioned this in T192271: CX2: Communicate template could not be adapted.
Pginer-WMF moved this task from Needs Triage to CX2 on the ContentTranslation board.Jun 12 2018, 1:05 PM
Pginer-WMF moved this task from Backlog to Priority backlog on the Language-2018-Apr-June board.Jun 25 2018, 10:12 AM
santhosh mentioned this in T196060: CX2: Better communicate waiting and application of MT when changed.Jun 27 2018, 9:57 AM
• Vvjjkkii renamed this task from CX2: Failing to adapt an infobox leaves it loading forever to f7aaaaaaaa.Jul 1 2018, 1:04 AM
• Vvjjkkii raised the priority of this task from Medium to High.
• Vvjjkkii added projects: CheckUser, Connected-Open-Heritage-Batch-uploads (RAÄ-KMB_1_2017-02), Tamil-Sites, Gamepress, Hashtags, Jade, KartoEditor, New-Editor-Experiences, Mail, TCB-Team (now WMDE-TechWish).
• Vvjjkkii updated the task description. (Show Details)
• Vvjjkkii removed a subscriber: Aklapper.
CommunityTechBot renamed this task from f7aaaaaaaa to CX2: Failing to adapt an infobox leaves it loading forever.Jul 2 2018, 8:55 AM
CommunityTechBot lowered the priority of this task from High to Medium.
CommunityTechBot updated the task description. (Show Details)
CommunityTechBot removed projects: TCB-Team (now WMDE-TechWish), Mail, New-Editor-Experiences, KartoEditor, Jade, Hashtags, Gamepress, Tamil-Sites, Connected-Open-Heritage-Batch-uploads (RAÄ-KMB_1_2017-02), CheckUser.
CommunityTechBot added a subscriber: Aklapper.
Pginer-WMF edited projects, added Language-2018-July-September; removed Language-2018-Apr-June.Jul 6 2018, 9:13 AM
Pginer-WMF moved this task from Backlog to Priority backlog on the Language-2018-July-September board.
KartikMistry subscribed.Jul 18 2018, 1:57 PM

I tried with particular example and can't reproduce in Production (Spanish) or test instance (CX2) (Catalan).

Pginer-WMF closed this task as Resolved.EditedJul 18 2018, 3:37 PM
Pginer-WMF claimed this task.
In T196988#4434286, @KartikMistry wrote:

I tried with particular example and can't reproduce in Production (Spanish) or test instance (CX2) (Catalan).

I tried also with English to Italian which was the original case reported and it seems to be working now. I'm marking the ticket as resolved. Feel free to reopen is a similar issue appears again.

• Petar.petkovic moved this task from Priority backlog to Done on the Language-2018-July-September board.Jul 19 2018, 8:09 AM
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