Page MenuHomePhabricator

3DS iFrame errors after 4/8/19 upgrade
Closed, ResolvedPublic4 Estimated Story Points

Description

We are seeing iFrame errors related to 3DSecure from Sweden and Poland since yesterday's update. We're following up for more browser specs, but here is what we have so far:

ticketorder IDbrowser / devicecomments
5744924001370554ipad"the frame for entering code from code chip was not large enough"
5744834001370198*screenshot "The entire window is not visible and it is not possible to scroll"
5744694001369952*screenshot "the confirmation window is too small and i cant hit the button to confirm it" Poland
5745007000012983"Having entered the one time code that my bank SMSd to me to authorise the transaction, the pop up box does not scroll up to allow me to see a ‘Go' or ‘Pay' or 'Continue‘ option"
5745357000014731latest Mac OS, latest versions of Safari and Firefox*screenshot

574483.jpg (1×2 px, 265 KB)

574469.jpg (1×1 px, 196 KB)

574535.jpg (630×938 px, 97 KB)

Event Timeline

MBeat33 triaged this task as High priority.Apr 9 2019, 2:32 PM

I'm going to call this High priority as Sweden email3 is due to be sent this week.

We should redirect all 3DS donations...

Change 502525 had a related patch set uploaded (by Ejegg; owner: Ejegg):
[mediawiki/extensions/DonationInterface@master] Ingenico connect: Always redirect when using 3DS

https://gerrit.wikimedia.org/r/502525

@Ejegg we just received a new GC50 error from a mobile donor, Order ID 4001371832, received 2019-04-09 21:06. Should we be seeing this with 3DS switched off?

574592.png (640×359 px, 441 KB)

oh shoot, that looks like 3DS is still on for them - are they an SEK donor?

They're donating in NOK, thank you

Ah, OK, I left it on for NOK since we'd had it on for NOK all along, even before turning it on for SEK and PLN. @Ppena, are we OK to turn 3DS off for NOK?

@Ejegg will you let me know when 3DS is off for NOK? I want to invite the donor to retry - thanks

@MBeat33 It's turned off now. You can go ahead whenever you want.

Change 502923 had a related patch set uploaded (by Ejegg; owner: Ejegg):
[mediawiki/extensions/DonationInterface@master] WIP Donation API uses doPayment for all gateways

https://gerrit.wikimedia.org/r/502923

Change 502879 had a related patch set uploaded (by Ejegg; owner: Ejegg):
[mediawiki/extensions/DonationInterface@master] PaymentResult: redirect methods support data

https://gerrit.wikimedia.org/r/502879

Change 502889 had a related patch set uploaded (by Ejegg; owner: Ejegg):
[mediawiki/extensions/DonationInterface@master] WIP doPayment for Ingenico

https://gerrit.wikimedia.org/r/502889

Change 502915 had a related patch set uploaded (by Ejegg; owner: Ejegg):
[mediawiki/extensions/DonationInterface@master] Forward-compatible js for legacy GlobalCollect

https://gerrit.wikimedia.org/r/502915

Change 502892 had a related patch set uploaded (by Ejegg; owner: Ejegg):
[mediawiki/extensions/DonationInterface@master] WIP Flesh out Adyen doPayment with data

https://gerrit.wikimedia.org/r/502892

Change 502927 had a related patch set uploaded (by Ejegg; owner: Ejegg):
[mediawiki/extensions/DonationInterface@master] Paypal forward-compatible JS, comments

https://gerrit.wikimedia.org/r/502927

Ejegg set the point value for this task to 4.

Change 502930 had a related patch set uploaded (by Ejegg; owner: Ejegg):
[mediawiki/extensions/DonationInterface@master] Forward-compatible JS for Ingenico Connect

https://gerrit.wikimedia.org/r/502930

Change 503450 had a related patch set uploaded (by Ejegg; owner: Ejegg):
[mediawiki/extensions/DonationInterface@master] Post-donation-API-refactor cleanup

https://gerrit.wikimedia.org/r/503450

Change 503532 had a related patch set uploaded (by Ejegg; owner: Ejegg):
[mediawiki/extensions/DonationInterface@master] Mark redirects 'liberated' so we process return immediately

https://gerrit.wikimedia.org/r/503532

Change 502525 abandoned by Ejegg:
Ingenico connect: Always redirect when using 3DS

https://gerrit.wikimedia.org/r/502525

Change 502879 merged by jenkins-bot:
[mediawiki/extensions/DonationInterface@master] PaymentResult: redirect methods support data

https://gerrit.wikimedia.org/r/502879

Change 502889 merged by jenkins-bot:
[mediawiki/extensions/DonationInterface@master] Implement doPayment for Ingenico

https://gerrit.wikimedia.org/r/502889

Change 502915 merged by jenkins-bot:
[mediawiki/extensions/DonationInterface@master] Forward-compatible js for legacy GlobalCollect

https://gerrit.wikimedia.org/r/502915

Change 502892 merged by jenkins-bot:
[mediawiki/extensions/DonationInterface@master] Flesh out Adyen doPayment with data

https://gerrit.wikimedia.org/r/502892

Change 502927 merged by jenkins-bot:
[mediawiki/extensions/DonationInterface@master] Paypal forward-compatible JS, comments

https://gerrit.wikimedia.org/r/502927

Change 502930 merged by jenkins-bot:
[mediawiki/extensions/DonationInterface@master] Forward-compatible JS for Ingenico Connect

https://gerrit.wikimedia.org/r/502930

Change 502923 merged by jenkins-bot:
[mediawiki/extensions/DonationInterface@master] Donation API uses doPayment for all gateways

https://gerrit.wikimedia.org/r/502923

Change 503450 merged by jenkins-bot:
[mediawiki/extensions/DonationInterface@master] Post-donation-API-refactor cleanup

https://gerrit.wikimedia.org/r/503450

Change 503532 merged by jenkins-bot:
[mediawiki/extensions/DonationInterface@master] Mark redirects 'liberated' so we process return immediately

https://gerrit.wikimedia.org/r/503532