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iDEAL opt-ins not recording
Closed, ResolvedPublic0 Estimated Story Points


After seeing the iDEAL data settle for our first rounds of email tests, it appears iDEAL is not recording email opt-ins. We're seeing optin=NULL rates between 60-80% for these NL sends, and it appears the remaining 20-40% is credit card or paypal donations.

I'm hoping the optin is actually recorded somewhere and just getting lost in the payment shuffle, but I'm marking this UnBreak Now because we're missing a huge opportunity if we lost 60-80% of the possible opt-ins on that email.

Event Timeline

CCogdill_WMF triaged this task as Unbreak Now! priority.Apr 24 2019, 7:58 PM
CCogdill_WMF created this task.

Change 506234 had a related patch set uploaded (by XenoRyet; owner: XenoRyet):
[wikimedia/fundraising/crm@master] Fix for iDEAL opt-ins not recording

Change 506234 merged by jenkins-bot:
[wikimedia/fundraising/crm@master] Fix for iDEAL opt-ins not recording

XenoRyet closed this task as Resolved.Apr 30 2019, 7:54 PM
XenoRyet reopened this task as Open.Apr 30 2019, 7:58 PM
DStrine closed this task as Resolved.May 14 2019, 8:02 PM