Recurring Donations in India failed during the Banner Pre-test
Closed, ResolvedPublic
Actions

Assigned To

None

Authored By

	RKumar_WMF
	Apr 17 2023, 11:23 AM

Description

All recurring donations in India failed during the banner pre-test on 17th April 2023.

The rejection code on dLocal console shows:

Status code
300
Status details
The payment was rejected.

Some dlocal references: 175198144.1, 175198170.1, 175198211.1

Event Timeline

RKumar_WMF created this task.Apr 17 2023, 11:23 AM

Restricted Application added a subscriber: Aklapper. · View Herald TranscriptApr 17 2023, 11:23 AM

spatton subscribed.Apr 17 2023, 1:15 PM

dLocal has confirmed there was an issue and fixed it on their side.

Around this, I did some log diving to check if one-time payments were also affected however, it looks like UPI, Paytm and netbanking one-time payments have been processing fine.

Pcoombe subscribed.Apr 17 2023, 2:12 PM

MSuijkerbuijk_WMF subscribed.Apr 17 2023, 2:33 PM

XenoRyet closed this task as Resolved.Apr 17 2023, 7:42 PM

XenoRyet set Final Story Points to 0.

Recurring Donations in India failed during the Banner Pre-test Closed, ResolvedPublicActions

Description

Event Timeline

Recurring Donations in India failed during the Banner Pre-test
Closed, ResolvedPublic
Actions