In T262525#6455525, @Adamant.pwn wrote:

Welp, there's one more question. You said we should contact ITS team, which is former WMF-Office-IT, I guess? Project's description says we should contact ITS on https://office.wikimedia.org/wiki/ITS, but the page is limited to paid staff of WMF and Board members. So... How do we contact them?

Hi All,

@Aklapper I believe you are correct. Also I'm wondering if this should be merge with this request?

@Aklapper I'm thinking it should be Wikimedia-Site-requests and @Mooeypoo

Hi All,

Hi Dave!

No problem, glad I could help out and learn something new :)

You are now the owner Dave feel free to add people.

These are under Wikimedia Foundation and they are private. However, OIT will not manage this. The owners of the group will.

Hi All,

In T188753#4078506, @Urbanecm wrote:

@eross Thanks, working.

To OTRS admins: Is it possible to export OTRS queue, send it to me and then delete it? Thank you.

Sent a test email, please let me know if the routing is working properly.

Hi All,

@Dzahn This is done. I will speak to James A and Fundraising to see next steps.

@Dzahn From the ticket on Zendesk it stated problemsdonate@ but I can change if it needs to be problemsdonating@ however, problemsdonating@ is already created as an user account to which hasn't been logged in since 2/27/14 which is possibly managed by James A.

@Dzahn OK, I just created the Google group with problems.donating@wikimedia.org, problemdonating@wikimedia.org, problem.donating@wikimedia.org and comentarios@wikimedia.org pointing to problemsdonate@wikimedia.org. Just need to find who was subscribed.

@Jgreen Hi, do you have a list of who was subscribed to these aliases?

Thank you @Dzahn !

@Dzahn OIT can create the account seniori@wikimedia.org but we can't point it seniori@wikimedia.cz. due to the fact all our domain is .org. But if I'm wrong @bbogaert feel free to correct me.

Hi All,

I seem to be a bit confused. Are you requesting for IT to make seniori@wikimedia.org address ; but then do have emails from seniori@wikimedia.org to fwd to seniori@wikimedia.cz ?

Yes that is correct dmenard to be added and klove to be removed.

Okay, Thank you!

You can close this ticket, I am OIT. I just wanted to make sure with the
alias. Thank you !

Yes this was helpful. Thank you!

Hello Legoktm,