to gather qualitative feedback from readers who may not be able to access or edit talk or flow pages easily, a structured survey has/will be created to capture reader feedback of hovercards by readers.
|operations/mediawiki-config : master||Add $wgPopupsSurveyLink if $wmgUsePopups is true|
|mediawiki/extensions/Popups : master||Add icon and link to qualtric survey if $wgPopupsSurveyLink is defined|
|Declined||None||T88882 Move Hovercards to OOjs and OOjs UI|
|Resolved||None||T92555 Turn off 2 month test release of Hovercards on Catalan, and Greek Wikipedias on 2015-06-18|
|Resolved||Tnegrin||T88164 Make hovercards default for Catalan and Greek Wikipedias for 2 months starting 2015-04-15|
|Duplicate||None||T88467 Start Hovercard reader trial (dupe)|
|Resolved||• MNguyen||T1005 Hovercards: Create access point for user survey in hovercards|
- Mentioned In
- T103283: Remove the survey access point in Hovercards
rEPOP8fbacb90400e: Add icon and link to qualtric survey if $wgPopupsSurveyLink is defined
rOMWC633119d9ea5a: Add $wgPopupsSurveyLink if $wmgUsePopups is true
rMEXTbdf4cbe9cb8b: Updated mediawiki/extensions Project: mediawiki/extensions/Popups…
T1016: SVG attachments are not displayed
interaction makes sense, esp. if we should the "Send feedback" text on hover. but I'm not sure about the icon, it definitely implies an email, or message rather than a short survey, any objection to using the megaphone icon that mediaviewer used?
Here is an active link to the survey. It is "active" in that it will collect responses. Feel free to test it out - I will delete any responses from this team as you test it out. Please alert me when it is launched so I can ensure all testing is deleted from the data we collect from users.
Only question un answered is shown when you click the "I found a bug" radio button. I don't know what link to add there. Or, if I should simply have an open text field. If it is an open text field, what kind of information (maybe browser, OS using) would be useful to ask people to add into the text field. Once I have an answer to this question, I will go into the survey, change it and then all will be ready for translation. Do we have someone who will directly translate? or how might this work?
I have translated (using the in app google translate in Qualtrics)into Greek. Probably a bad translation, but I have no idea - don't speek Greek.I am just figuring this out in Qualtrics. Here is my first try - check out the drop down in the top right where you can switch to Greek...
@aripstra, I've reached out to the greek speakers on staff about a review of the machine translated text, you're cc'd. Can we generate a link that goes straight to greek? or do you know if the survey detects language and switches automatically?
For the rollout of chinese, and catalan we'll likely need to do the same thing to clean up the translation of those.
I worry that an open ended field for bugs is going to generate a lot of dupes, but pushing people to bugzilla or phabricator might be an undue burden as well, especially since you have to make an account first. We might just have to manually dedupe in the output that qualtrics gives us and log them manually, we could also link to phabricator and give people the option (If you have an account on Phabricator, please log the bug here, otherwise type it below. The bug wranglers might not appreciate a bunch of untranslated bugs anyway.
Yup, as I said in the email, I recommend sending them to the Hovercards feedback page (https://www.mediawiki.org/wiki/Talk:Beta_Features/Hovercards).
Or maybe just send them to a single Topic there, and we could make the First Post an English/Greek/Chinese message saying "please post your bugs below, and/or use this link to see the currently-open bugs on Bugzilla.")
I have created an initial patch for this - https://gerrit.wikimedia.org/172486/
@Vibhabamba I still need both the PNGs. Also, the size and margins of these SVGs differ from that of the settings icon. Because of this I have to resize the survey icon in code. Even though I can do this, I'd prefer if you could size it correctly so that we don't have to do multiple iterations of this. You can check out the settings icon here - https://github.com/wikimedia/mediawiki-extensions-Popups/blob/master/resources/ (gear_gray).
For now I haven't added the 3rd state and just kept a normal tooltip. Let me know if I need to add that too. I am unclear about the implementation so will need your help.
Also, I noticed that the settings icon does not have a hover state. Do we want to change this? Should I raise another issue for that?
To let you know my progress on the survey itself, it is translated into Greek so far. In attempting to translate to Catalan, I have run into a bunch of bugs in Qualtrics :( . I am working with Qualtrics on this. Usually they are pretty responsive and fix things quickly. Will keep you posted.
@aripstra Awesome! Can you share the links of a couple of different languages too? I'll be able to update the patch to link to the right survey based on the wiki's language.
@Prtksxna, here is the link to the survey:
It is active now. The Greek translation is completed, but Catalan and Chinese are not ready yet. I ran into bugs in Qualtrics that slowed me down a bit. Today I sent out the Catalan machine translation to our Catalan speakers to refine it. Once I have that back from them, I will upload and Catalan will be ready to go. Now that I have talked with Qualtrics and they gave me a work around to get around their big bug, I will see what I can do with Chinese. Will keep you posted on progress with Catalan and Chinese translations.
All the languages will stem from this one link- this one survey will automatically show in the language the user's computer is set to work in. Currently Greek and English are good. If someone looks at the survey in Chinese right now (before I have the translations) they will see the survey in English. If they look at it in Catalan right now, they will see the machine translation into Catalan (and probably get a good laugh or get irritated).
Ideally this would only be for the uses on wikis which have it enabled by default, but Its not the end of the world if it shows on all. figure out what the effort is in both cases, and let us know the difference in both approaches.
Cool. I saw that its just one link and the language can be chosen after the user has navigated to the page. Which is alright I guess. I thought I'd have to change the link based on which wiki its being displayed on.
The effort for that isn't considerably large. Once we have that patch sets up the configuration variable for those wikis (as suggested by Gergo) its just a matter of loading that configuration on the front-end and not showing the icon if it not one of the the default wikis.
It would however mean that this patch will have to wait till the configuration patch is ready and merged.
@violetto, do we have the megaphone icon (feedback) redrawn in the new format?
if so can you attach it here in
PNG and SVG
LTR & RTL version
in normal & hover colors
Hovercards isn't set up for the new method of calling icons yet, but this should be the last time we need to do individual assets like this.
Not exactly in 18px by 18px file. The file can be bigger, the cog needs to be that size. I need the same margins as there are in the SVG.
And I need it for both the cog and the horn — transparent backgrounds and #555 foreground.
The feedback survey is now translated into Greek, Chinese, Catalan. We are ready to go on that front.
Here is the link again - just incase: