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Maniphest T113148

Phab user @Sargoth cannot log in (invalid email address)
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Description

@Sargoth sent an email (via @Varnent) that @Sargoth cannot log in to their (unverified) account on Phabricator, and cannot verify as the email address cannot be accessed:

There is no button "change e-mail", only verify e-mail. But the mail address is wrong. :(

Phab admins to delete or manually change Sargoth’s account.

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Event Timeline

Aklapper created this task.Sep 19 2015, 4:00 PM
Aklapper raised the priority of this task from to Low.
Aklapper updated the task description. (Show Details)
Aklapper added a project: Phabricator.
Aklapper added subscribers: Aklapper, • mmodell, Sargoth, Varnent.
Restricted Application added a subscriber: scfc. · View Herald TranscriptSep 19 2015, 4:00 PM
Varnent added a project: Nonpublic-Information-Access-Policy.Sep 19 2015, 5:55 PM
Varnent set Security to None.
Restricted Application added a subscriber: revi. · View Herald TranscriptSep 19 2015, 5:55 PM
Varnent moved this task from Backlog to Phabricator on the Nonpublic-Information-Access-Policy board.Sep 19 2015, 5:55 PM
Krenair subscribed.Sep 19 2015, 5:57 PM
• mmodell added a comment.Sep 20 2015, 5:29 AM

I can change the email address, but I need to know what email address to change it to.

Varnent added a comment.Sep 20 2015, 2:53 PM

@mmodell I just forwarded you an email with the correct email address in it.

MarcoAurelio subscribed.Sep 25 2015, 5:44 PM
Varnent added a comment.Sep 25 2015, 5:47 PM

For reference - this is also being discussed on Meta-Wiki.

MarcoAurelio added a comment.Sep 25 2015, 5:49 PM

User needs to access Phabricator to sign L9. Regards.

Varnent added a subscriber: Jalexander.Sep 25 2015, 5:51 PM
• Elitre subscribed.Oct 1 2015, 10:21 AM
Varnent added a subscriber: Ukexpat.EditedOct 1 2015, 10:30 AM

@Ukexpat is having a similar issue.

Aklapper added a comment.Oct 1 2015, 10:45 AM

@mmodell: Any news here? :-/

• mmodell added a comment.Oct 1 2015, 1:06 PM

@Aklapper: I'm on it

• mmodell added a comment.Oct 1 2015, 1:23 PM

Ok the email has been changed.

• mmodell closed this task as Resolved.Oct 1 2015, 1:29 PM
• mmodell claimed this task.
• Elitre awarded a token.Oct 1 2015, 2:26 PM
Varnent added a comment.Oct 1 2015, 6:38 PM

@Sargoth is reporting that the account is now working. Thank you @mmodell!

Sargoth added a comment.Oct 1 2015, 11:14 PM

Yes everything's fine now. Thanks again.

Krenair added a comment.Oct 1 2015, 11:15 PM

Does @Ukexpat need a separate ticket?

Varnent added a comment.Oct 1 2015, 11:35 PM
In T113148#1695703, @Krenair wrote:

Does @Ukexpat need a separate ticket?

I'm waiting for confirmation via email about which address to use and verifying the issue. I can create a ticket once I have that email and send the address to @mmodell

• mmodell added a comment.Oct 1 2015, 11:50 PM

@Krenair, @vernent: thanks. I'm going to try to figure out a long term solution to this problem because it sure seems to be happening regularly.

greg added a project: Essential-Work.Jan 13 2016, 9:39 PM
Restricted Application added a subscriber: Luke081515. · View Herald TranscriptJan 13 2016, 9:39 PM
JEumerus mentioned this in T124351: Unable to fix wrong email address for Phab user @Buggia.Jan 21 2016, 10:02 PM
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