Program
Technical community building
Goal
We will expand and strengthen our technical communities, focusing on understanding their needs and measuring the progress and outcome of our efforts. In particular, we will focus on three traditionally underserved communities: tool and bot developers; API and data consumers; and third-party users of our software.
Outcome
Becoming a technical contributor to the Wikimedia movement by creating and maintaining 'tools' (bots, webservices, etc) and other innovative solutions is easier than it has been historically because documentation is easier to find, more comprehensive, and descriptive of start to finish steps needed to solve common problems. Cloud Services product users feel comfortable sharing their knowledge with others as part of a community with a culture of sharing via documentation and mutual support.
Objectives, Activities, Milestones, and Targets
- Objective 1: Collaborate with community to find volunteers willing to form a documentation Special Interest Group to update documentation of existing Cloud Services products
- Objective 2: Create tutorial content for common issues including but not limited to: creating initial account, deploying a functional web service, deploying a functional bot, and running periodic jobs with variations. Where applicable, produce variants for more than one implementation language (e.g. PHP, Python, etc).
- Milestone 1: Hire a technical writing contractor
- Milestone 2: Users are able to find documentation they need. Agree/Disagree answer ratio for "Documentation is easy to find" annual developer survey question improves compared to prior surveys.
- Objective 3: (Added in Q3) Increase community awareness of volunteer developed Tools
- Milestone 1: Hire a Product Manager contractor
- Milestone 2: Document audiences and use cases for a Wikimedia Tools catalog
- Milestone 3: (not final) Document future product roadmap for a Wikimedia Tools catalog including community building steps