Usability testing notes

Modifying an existing link

• ⚠️ Not immediately obvious VE is available on mobile [1]
  • Tester #2: see the ~13 seconds beginning at 0:09
• ⚠️ Not clear to Tester #2 how to edit an exist link; see 3 errant taps ~7 seconds beginning at 0:45 in the

Adding a link

• ✅ Tester #2 managed to add a new link without obvious issue
• ⚠️Tester #1 experienced a bit of confusion by seeing the soft keyboard emerge after highlighting plaintext they intended to link; see the ~20 seconds beginning at 4:00

Adding a citation

• ⚠️ Not immediately clear to Tester #2 what to tap to add a citation; see the ~3 second clip beginning at 2:09
• ⚠️ Tester #1 expressed it not being clear which button within the toolbar they should use to add a citation; see the ~20 seconds beginning at 6:54

Modifying an existing citation
Did not test

Misc. observations

• Few – if any – attendees (tenured desktop contributors) expressed having experience editing on mobile.
• 🤔 Not clear to Tester #1 what the " ⃔" button in the toolbar does; see the ~6 seconds beginning at 7:22
• 🤔 Tester #1 seems to think tapping "Publish..." will save the changes they made to the document without having an opportunity to review those changes; see the ~3 seconds beginning at 5:20
• 👏 Tester #2 was delighted to see the ability to declare the language of a word; see ~13 seconds beginning at 7:56

Questions

• How many other people expect there to be a review step after tapping "Publish..."?

1. VE being available on mobile: I wonder the extent to which my asking testers how they would go about switching to VE impacted their ability to discover this option. See the ~5 seconds beginning at 3:29

These observations are great @ppelberg - do you recall what was tested here? Was this after section editing was released?

@ppelberg: What's left to do in this task? (Asking as Bay Area Wikisalon seems to have taken place two months ago and this task is not resolved.)

Please post the findings and close this out @ppelberg