As a PM, I want to know the recommended UX for messaging the previous reviewer in Page Curation, so that we can implement an intuitive messaging experience.
Background: The work that we did in T207442 removed some functionality for NPP folks, and we would like to restore that functionality. Basically, the work of T207442 required that we decouple two sections that were previously tied together: a) “mark as reviewed,” b) send a message to the creator process. When these two sections were tied together, they would adapt to one another. For example, if one reviewer unreviewed someone else’s work, the message would be sent to the reviewer (which would display on the user’s talk page). Otherwise, the default behavior was to send a message to the page creator. Now that we have decoupled these two functions, the process is different. The message section is now meant to notify the page creator. The message is also posted to article talk page. Meanwhile, if someone unreviews someone’s work, a general message (i.e. not customizable) will be sent to the previous reviewer’s user talk page. This change was determined to be undesirable by the NPP community, since they lost functionality that they once had.
For this reason, we want to bring back this functionality. In terms of UX, we need to determine how this will look & how this will happen. Now that there is only one basic messaging section, we'll need to determine if we: a) create two separate message boxes (one for page author & one for previous reviewer, if there was one), b) a drop-down to determine if you message page author of previous reviewer, if there was one, or c) some other option. It may be a good idea to provide a mock-up of both examples, if it's not too much work, along with any other ideas you have, so we can discuss the options as a team. Thank you!
- Determine the UX for sending a customized message to the previous reviewer (when work is un-reviewed by new reviewer) in Page Curation, now that the message section doesn't adapt to the review status
Example of how it used to look (screenshot from video found on New Pages Patrol page):
Example of how it looks now: