Meta references to OTRS need to be replaced with the appropriate name for the team or the software, as appropriate.
|Open||Keegan||T280392 Migrate Wikimedia away from OTRS software and branding|
|Resolved||Ruthven||T280396 Replace OTRS text on Meta|
First phase of replacing text has been completed (unless some pages were missed). I.E. the OTRS mentions have been replaced with VRTS (or VRT), and the pages have been marked for translation.
In the next phase, the links in the pages on Meta should be modified in order to be pointing to the right renamed pages (see T280395), e.g. [[OTRS/Personnel]] -> [[VRT/Personnel]] (or whatever it will be).
the community would probably like a conversation on meta before mass renaming, see past discussion
This has been adequately responded to in https://phabricator.wikimedia.org/T280392#7031593 and following.
Mentioned in SAL (#wikimedia-operations) [2021-06-02T09:14:38Z] <urbanecm> [urbanecm@mwmaint1002 ~]$ mwscript extensions/Translate/scripts/moveTranslatablePage.php --wiki=metawiki --reason='OTRS -> VRTS renaming process; see [[Phab:T280392]] and [[Phab:T280396]] ([[:phab:T284118|request]])' 'OTRS' 'VRT' 'Quiddity (WMF)' # T284118