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GitLab email confirmation mail ends up in spam folder
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Description

GitLab's email confirmation mail ends up in the spam folder when using a WMF Gmail account. Full email headers can be seen at P52515 (restricted to WMF-NDA), main thing that jumps out to me that there is no DKIM signature.

Event Timeline

Jelto added a subscriber: Jelto.

A bit more context: We had this issue some time ago and added SPF records in T328642.

@jhathaway do we have a standard process for adding DKIM? Do you have any other thoughts on this?

LSobanski moved this task from Incoming to Backlog on the collaboration-services board.

@jhathaway do we have a standard process for adding DKIM? Do you have any other thoughts on this?

Yes that should be doable, is there a way I can test this email flow?

I tried resending confirmation instructions via https://gitlab.wikimedia.org/users/confirmation/new but didn't receive anything (yes, I checked spam as well), this likely doesn't work for already verified accounts.