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ask Civi to use PayPal's API when canceling recurrings due to chargebacks
Closed, ResolvedPublic2 Estimated Story Points


Civi cancels recurring donations that begin to receive chargebacks, but this process currently does not also cancel at PayPal. @XenoRyet said that PayPal's API could be used to send a request to cancel at Paypal (when automatically canceling these recurrings), which would remove a manual process from Donor Relations. This would be a great gain for efficiency.

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Dwisehaupt set the point value for this task to 2.May 20 2024, 7:52 PM

Change #1038400 had a related patch set uploaded (by Ejegg; author: Ejegg):

[wikimedia/fundraising/crm@master] Auto-cancel PayPal subscriptions on chargeback

Change #1038400 merged by jenkins-bot:

[wikimedia/fundraising/crm@master] Auto-cancel PayPal subscriptions on chargeback

Dwisehaupt set Final Story Points to 2.