Topics become collapsed when marked as resolved. Most of the time that is helpful to focus on the active conversations but sometimes the summary is not enough and users need to expand them. Although it is currently possible (clicking on the reply counter or the topic title), it is not completely obvious.
There are some small tweaks that can help to better communicate that topics can be expanded:
- When hovering a resolved topic title make the cursor to be the hand cursor to convey interactivity.
- Make the "10 comments" label become "Expand 10 comments" when the topic is a resolved topic in collapsed state (and "Hide 10 comments" when it is expanded ).
- Adjust the visual style of the collapsed posts (only when they are collapsed) to convey that content is folded inside (view mockup below).