Trilogy Import - Gift Data section didn’t populate
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See https://docs.google.com/document/d/1qVkza3ia-43WtqoRIpyn3wxrHxqThE5-71NbZ8tKbD8/edit

Some custom data is missing after the import.

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Status	Assigned	Task
Declined	None	T90630 Recurring Payments Reporting
Resolved	• mepps	T97372 Enable ability to look up contacts by phone number
Resolved	None	T77910 [epic] Upgrade Civi to 4.6 & integrate new reporting
Resolved	None	T116416 [Epic] Followup tasks after Civi 4.6 upgrade
Resolved	XenoRyet	T116446 Trilogy Import - Gift Data section didn’t populate

Event Timeline

awight created this task.Oct 23 2015, 10:29 PM

awight raised the priority of this task from to High.

awight updated the task description. (Show Details)

awight added projects: Fundraising-Backlog, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog-Old.

awight added subscribers: Aklapper, • atgo, awight and 4 others.

XenoRyet claimed this task.Oct 23 2015, 11:02 PM

XenoRyet set Security to None.

awight removed a parent task: T99844: Install Civi 4.6 to production.Oct 26 2015, 5:37 AM

awight added a parent task: T116416: [Epic] Followup tasks after Civi 4.6 upgrade.

@LeanneS @CaitVirtue is this a blocker for the event? If so, please escalate to "unbreak now!" priority.

@atgo Set priority to unbreak now. I'm not even sure what this had to do with the upgrade. As I understand it, it doesn't work on the current version of Civi either.

@CaitVirtue this isn't related to the upgrade, this is the Trilogy Import.
Is this the issue you need to be dealt with that you just mentioned in the
standup? There's also this one: T114155

Yikes, I didn't realize there were two issues here. Across the board, getting Trilogy data into Civi needs to work. Set the other task to unbreak now as well.

• atgo added projects: Fundraising Sprint Vengaboys, Unplanned-Sprint-Work.Oct 26 2015, 5:26 PM

@atgo @CaitVirtue I'm working on this one as we speak. This is the same issue as T114155 is having. To be clear what the bug is, the Trilogy data goes in, it's just missing the Direct Mail Appeal information. I've got some good leads and I'll let you know when I have a fix ready.

@XenoRyet OK, cool. Thanks!

Thanks @XenoRyet

XenoRyet moved this task from Backlog to Doing on the Fundraising Sprint Vengaboys board.Oct 26 2015, 8:07 PM

Setting priority to normal. Bug still exists, but there is a viable workaround and current data for the upcoming event is in.

• atgo moved this task from Triage to Closed Sprint Work Completed in Q2 1516 on the Fundraising-Backlog board.Oct 28 2015, 9:34 PM

• DStrine added a project: Fundraising Sprint William Shatner.Oct 28 2015, 10:58 PM

XenoRyet moved this task from Backlog to Doing on the Fundraising Sprint William Shatner board.Oct 28 2015, 11:17 PM

@XenoRyet I just want to follow up on this issue. With the Civi upgrade, none of the gift data fields populate, including Restrictions, Gift Source, and Direct Mail Appeal. So even with the workaround for Direct Mail Appeal, the donations do not go to any appeal nor to the defaults for the other fields. Can we raise the priority on this with our event being on Thursday?

Raising to Unbreak Now!

@XenoRyet
Just checking that you got this memo:

10:53 < ejegg> atgomez, xenoryet: We just realized the deployed version of all our modules is 
               missing the fixes from October, so I wouldn't be suprised if that error is a 
               symptom
10:54 < awight> +1

@LeanneS @atgo After the latest Civi deploy, the Trilogy importer should be working as originally intended again. @LeanneS you can continue to use the workaround of using the '2015 SF' value if it is convenient, but using the actual appeal name of '2015 San Francisco Event' should also work now. Go ahead and give it a try on production and let me know how it goes.