As we plan to scale to more wikis, one consideration is whether help desks on large wikis will be overwhelmed by questions from many newcomers. To estimate what large wikis will experience, we want to extrapolate from our target wikis. For each of our four target wikis, we want to have quick and basic estimates of these things from @Dyolf77_WMF @PPham @Urbanecm @PPham:
- How many questions come from the help panel to your help desk per day/week? This means counting new headers that get posted from the help panel.
- How many different experienced users were active on your help desk during the month of March? In other words, this is simply counting how many different usernames of question answerers edited the page. This counts people answering any kind of question on the help desk, not just help panel questions.
And from @Trizek-WMF, we want to come up with these numbers for French, Portuguese, and Italian Wikipedias (as examples of big wikis):
- How many questions come to the help desk per day/week?
- How many different experienced users were active on the help desk during the month of March?