MMiller_WMF (Marshall Miller)
Product Manager

Projects

Today

  • Clear sailing ahead.

Tomorrow

  • Clear sailing ahead.

Wednesday

  • Clear sailing ahead.

User Details

User Since
Mar 5 2018, 6:20 PM (40 w, 6 d)
Availability
Available
LDAP User
Unknown
MediaWiki User
MMiller (WMF) [ Global Accounts ]

Recent Activity

Sat, Dec 15

MMiller_WMF added a comment to T209327: Help panel: provide suggested answers as users type their question.

This came up in community conversation on this page: https://www.mediawiki.org/wiki/Talk:Growth/Focus_on_help_desk

Sat, Dec 15, 2:04 AM · Growth-Team
MMiller_WMF added a comment to T209332: Help panel: enable feedback on Help Desk responses.

An idea brought up in this community conversation is to also allow users to report that their question has not been answered on time.

Sat, Dec 15, 1:34 AM · Growth-Team
MMiller_WMF closed T211118: Help panel: provide tag for help panel related edits as Resolved.

This looks good to me in beta.

Sat, Dec 15, 1:30 AM · MW-1.33-notes (1.33.0-wmf.8; 2018-12-11), Patch-For-Review, Growth-Team (Current Sprint)
MMiller_WMF closed T211118: Help panel: provide tag for help panel related edits, a subtask of T209318: Help panel: allow users to "Ask a question" to help desk, as Resolved.
Sat, Dec 15, 1:30 AM · MW-1.33-notes (1.33.0-wmf.8; 2018-12-11), Patch-For-Review, Growth-Team (Current Sprint)
MMiller_WMF updated subscribers of T211992: Help Panel: Verify in production Czech and Korean wiki before starting experiment.
Sat, Dec 15, 1:27 AM · MediaWiki-extensions-GrowthExperiments, Growth-Team (Current Sprint)
MMiller_WMF updated subscribers of T211991: Help Panel: Implement production configuration for Test, Czech and Korean wikis.
Sat, Dec 15, 1:26 AM · MediaWiki-extensions-GrowthExperiments, Growth-Team (Current Sprint)
MMiller_WMF updated subscribers of T211993: Help Panel: Start experiment.
Sat, Dec 15, 1:25 AM · Growth-Team, MediaWiki-extensions-GrowthExperiments
MMiller_WMF added a comment to T207717: Personalized first day: build Variation C.

@SBisson @Etonkovidova @RHo -- I was able to replicate the issues in both Variation C and in the standard component library that @SBisson linked me to. I created videos of it, and they're in our team drive as Variation_C_iPhone_Safari_2018-12-14.mov and Standard_components_iPhone_Safari_2018-12-14.mov. I think you should view them in that order.

Sat, Dec 15, 1:20 AM · MW-1.33-notes (1.33.0-wmf.8; 2018-12-11), Patch-For-Review, Growth-Team (Current Sprint)
MMiller_WMF created T212021: Personalized first day: allow users to complete the survey later.
Sat, Dec 15, 12:45 AM · Growth-Team

Thu, Dec 13

MMiller_WMF added a comment to T209297: Help panel: Determine what text and links to show in the help panel on KO and CS wikis.

We have the initial set of links from both KO and CS Wikipedias. This task is remaining open because those communities are still intending to improve the links before the initial launch of the help panel in January.

Thu, Dec 13, 11:50 PM · CommRel-Specialists-Support (Oct-Dec-2018), Growth-Team (Current Sprint)
MMiller_WMF added a comment to T209467: Help panel: Determine what text and links to show in the help panel on KO wikipedia.

Thanks, @revi. We are leaving this "In Progress" since you're still working on assembling better links.

Thu, Dec 13, 11:39 PM · User-revi, Growth-Team (Current Sprint)
MMiller_WMF triaged T211942: Help panel: code for instrumentation as Normal priority.
Thu, Dec 13, 11:21 PM · Patch-For-Review, Growth-Team (Current Sprint)
MMiller_WMF added a comment to T206719: Help panel: instrumentation.

The questions that were listed in this ticket have grown to become the full "Help Panel -- measurement specifications" document: https://docs.google.com/document/d/1rnk-eT092c3CHESBgHxwN0udiXRP8lqgbENWQ-1RhBE/edit#

Thu, Dec 13, 11:17 PM · Growth-Team (Current Sprint), Product-Analytics
MMiller_WMF added a comment to T209982: Help panel: Develop Schema .

@SBisson -- I just went through the whole "Help Panel -- measurement specifications" document, and also went through this whole Phab task. As you pick up this task, I think it would probably be good to take a close read of the document (including the comments) and compare it to what @Catrope has drafted for the schema, because I think that the document is a more recent set of requirements that came together after @Catrope assembled the draft schema.

Thu, Dec 13, 11:15 PM · Growth-Team (Current Sprint), Product-Analytics
MMiller_WMF added a parent task for T211913: Help Panel: Implement support for MobileFrontend: T206711: [EPIC] Growth: Focus on help desk (in-context link).
Thu, Dec 13, 8:45 PM · Growth-Team (Current Sprint), MediaWiki-extensions-GrowthExperiments
MMiller_WMF added a subtask for T206711: [EPIC] Growth: Focus on help desk (in-context link): T211913: Help Panel: Implement support for MobileFrontend.
Thu, Dec 13, 8:45 PM · Epic, Growth-Team
MMiller_WMF updated subscribers of T211913: Help Panel: Implement support for MobileFrontend.
Thu, Dec 13, 8:45 PM · Growth-Team (Current Sprint), MediaWiki-extensions-GrowthExperiments
MMiller_WMF closed T206371: Personalized first day: build Variation A as Resolved.

This is deployed and going fine. Resolving.

Thu, Dec 13, 7:48 PM · MW-1.33-notes (1.33.0-wmf.4; 2018-11-13), Patch-For-Review, Growth-Team (Current Sprint)
MMiller_WMF closed T206371: Personalized first day: build Variation A, a subtask of T206365: [EPIC] Growth: Personalized first day (Part 1), as Resolved.
Thu, Dec 13, 7:48 PM · Epic, Growth-Team
MMiller_WMF closed T210112: Help panel: conduct user testing of initial help pane design, a subtask of T206715: [Design EPIC] Help desk: In-context experience, as Resolved.
Thu, Dec 13, 7:46 PM · Growth-Team (Current Sprint)
MMiller_WMF closed T210112: Help panel: conduct user testing of initial help pane design as Resolved.

Posted summary of the findings on wiki here. Resolving task.

Thu, Dec 13, 7:46 PM · Growth-Team (Current Sprint)
MMiller_WMF moved T211739: Help panel: Extend EditorJourney data capturing to 14 days for help desk pages from Incoming to Ready for Development on the Growth-Team (Current Sprint) board.
Thu, Dec 13, 7:13 PM · Patch-For-Review, Growth-Team (Current Sprint)
MMiller_WMF moved T211803: Help panel on ContentTranslation pages overlaps "Provide feedback" link from Incoming to Ready for Development on the Growth-Team (Current Sprint) board.
Thu, Dec 13, 7:12 PM · Growth-Team (Current Sprint)
MMiller_WMF moved T211913: Help Panel: Implement support for MobileFrontend from Incoming to Ready for Development on the Growth-Team (Current Sprint) board.
Thu, Dec 13, 7:12 PM · Growth-Team (Current Sprint), MediaWiki-extensions-GrowthExperiments
MMiller_WMF closed T211711: Help panel: consider enabling email notifications for mentions by default (at least for new users) on cswiki and kowiki as Invalid.

Since I tested this in production, and it's not an issue, I am closing this.

Thu, Dec 13, 7:09 PM · Growth-Team
MMiller_WMF closed T211711: Help panel: consider enabling email notifications for mentions by default (at least for new users) on cswiki and kowiki, a subtask of T206711: [EPIC] Growth: Focus on help desk (in-context link), as Invalid.
Thu, Dec 13, 7:09 PM · Epic, Growth-Team
MMiller_WMF edited projects for T211739: Help panel: Extend EditorJourney data capturing to 14 days for help desk pages, added: Growth-Team (Current Sprint); removed Growth-Team.
Thu, Dec 13, 7:08 PM · Patch-For-Review, Growth-Team (Current Sprint)
MMiller_WMF edited projects for T211803: Help panel on ContentTranslation pages overlaps "Provide feedback" link, added: Growth-Team (Current Sprint); removed Growth-Team.
Thu, Dec 13, 7:08 PM · Growth-Team (Current Sprint)
MMiller_WMF moved T209982: Help panel: Develop Schema from Code Review to Ready for Development on the Growth-Team (Current Sprint) board.
Thu, Dec 13, 6:51 PM · Growth-Team (Current Sprint), Product-Analytics

Wed, Dec 12

MMiller_WMF created T211829: New Pages Feed: toolbar loads inconsistently in Safari.
Wed, Dec 12, 11:05 PM · Growth-Team, MediaWiki-extensions-PageCuration
MMiller_WMF added a comment to T207717: Personalized first day: build Variation C.

@SBisson @RHo @Etonkovidova -- thank you for making this turn out great!

Wed, Dec 12, 2:29 AM · MW-1.33-notes (1.33.0-wmf.8; 2018-12-11), Patch-For-Review, Growth-Team (Current Sprint)
MMiller_WMF added a comment to T211711: Help panel: consider enabling email notifications for mentions by default (at least for new users) on cswiki and kowiki.

@Catrope -- I just looked at the defaults for newly created accounts in Korean and Czech (by opening the preferences of a new account), and they look like this:

Wed, Dec 12, 1:34 AM · Growth-Team

Tue, Dec 11

MMiller_WMF added a comment to T211739: Help panel: Extend EditorJourney data capturing to 14 days for help desk pages.

Jazmin will go through the Instrumentation DACI for this small change as she does the process for T209982.

Tue, Dec 11, 11:18 PM · Patch-For-Review, Growth-Team (Current Sprint)
MMiller_WMF updated subscribers of T211739: Help panel: Extend EditorJourney data capturing to 14 days for help desk pages.
Tue, Dec 11, 11:14 PM · Patch-For-Review, Growth-Team (Current Sprint)
MMiller_WMF added a comment to T211633: Help panel: design tweaks.

@RHo will prioritize the different issues in this task to help the team work through them.

Tue, Dec 11, 11:13 PM · Patch-For-Review, Growth-Team (Current Sprint)
MMiller_WMF created T211734: Help panel: develop a way to guide wikis on generating the right help content.
Tue, Dec 11, 10:54 PM · CommRel-Specialists-Support (Jan-Mar-2019), Growth-Team
MMiller_WMF renamed T211370: Help panel: create API module for posting messages to help desk, remove MessagePoster implementation from Create API module for posting messages to help desk, remove MessagePoster implementation to Help panel: create API module for posting messages to help desk, remove MessagePoster implementation.
Tue, Dec 11, 10:37 PM · MW-1.33-notes (1.33.0-wmf.9; 2018-12-18), Patch-For-Review, Growth-Team (Current Sprint)
MMiller_WMF added a comment to T211711: Help panel: consider enabling email notifications for mentions by default (at least for new users) on cswiki and kowiki.

@Etonkovidova -- could you please verify this as soon as possible?

Tue, Dec 11, 7:04 PM · Growth-Team
MMiller_WMF renamed T211711: Help panel: consider enabling email notifications for mentions by default (at least for new users) on cswiki and kowiki from Consider enabling email notifications for mentions by default (at least for new users) on cswiki and kowiki to Help panel: consider enabling email notifications for mentions by default (at least for new users) on cswiki and kowiki.
Tue, Dec 11, 7:04 PM · Growth-Team
MMiller_WMF renamed T211633: Help panel: design tweaks from Design tweaks to the Help panel to Help panel: design tweaks.
Tue, Dec 11, 1:47 AM · Patch-For-Review, Growth-Team (Current Sprint)
MMiller_WMF renamed T211513: Help panel: show search link content and help link content inside help panel from Help Panel: Show search link content and help link content inside help panel to Help panel: show search link content and help link content inside help panel.
Tue, Dec 11, 1:46 AM · Growth-Team

Fri, Dec 7

MMiller_WMF updated the task description for T211113: Help panel: allow users to supply an email address.
Fri, Dec 7, 7:44 PM · MW-1.33-notes (1.33.0-wmf.8; 2018-12-11), Patch-For-Review, Growth-Team (Current Sprint)
MMiller_WMF added a comment to T211113: Help panel: allow users to supply an email address.

@kostajh, @RHo, and I settled on a plan here.

Fri, Dec 7, 7:40 PM · MW-1.33-notes (1.33.0-wmf.8; 2018-12-11), Patch-For-Review, Growth-Team (Current Sprint)
MMiller_WMF updated the task description for T211446: Personalized first day: potential survey wording changes.
Fri, Dec 7, 7:25 PM · Growth-Team
MMiller_WMF created T211446: Personalized first day: potential survey wording changes.
Fri, Dec 7, 7:22 PM · Growth-Team
MMiller_WMF added a comment to T206717: Help panel: add call-to-action and help panel into the editing UI.

Okay, I would like to keep it open.

Fri, Dec 7, 1:18 AM · MW-1.33-notes (1.33.0-wmf.8; 2018-12-11), Patch-For-Review, Growth-Team (Current Sprint)
MMiller_WMF added a comment to T209318: Help panel: allow users to "Ask a question" to help desk.

@kostajh -- yes, the number itself should be in the header, the way it's shown in this task's description. That's the request from the community.

Fri, Dec 7, 1:16 AM · MW-1.33-notes (1.33.0-wmf.8; 2018-12-11), Patch-For-Review, Growth-Team (Current Sprint)
MMiller_WMF updated the task description for T206716: Help panel: business rules on displaying the feature.
Fri, Dec 7, 1:12 AM · MW-1.33-notes (1.33.0-wmf.8; 2018-12-11), Patch-For-Review, Growth-Team (Current Sprint)
MMiller_WMF added a comment to T206716: Help panel: business rules on displaying the feature.

@SBisson -- I agree that we should not actually launch with the feature on for users who registered before the launch date but still have 0 edits. I agree that it would be a distraction. I just think we should make it possible to do so if we ever want to. I will change the description to reflect that.

Fri, Dec 7, 1:12 AM · MW-1.33-notes (1.33.0-wmf.8; 2018-12-11), Patch-For-Review, Growth-Team (Current Sprint)
MMiller_WMF updated the task description for T211400: Help panel: Dropdown menu on settings cog.
Fri, Dec 7, 1:11 AM · MW-1.33-notes (1.33.0-wmf.9; 2018-12-18), Patch-For-Review, MediaWiki-extensions-GrowthExperiments, Growth-Team (Current Sprint)
MMiller_WMF updated the task description for T211400: Help panel: Dropdown menu on settings cog.
Fri, Dec 7, 1:09 AM · MW-1.33-notes (1.33.0-wmf.9; 2018-12-18), Patch-For-Review, MediaWiki-extensions-GrowthExperiments, Growth-Team (Current Sprint)
MMiller_WMF created T211400: Help panel: Dropdown menu on settings cog.
Fri, Dec 7, 1:09 AM · MW-1.33-notes (1.33.0-wmf.9; 2018-12-18), Patch-For-Review, MediaWiki-extensions-GrowthExperiments, Growth-Team (Current Sprint)
MMiller_WMF added a comment to T206716: Help panel: business rules on displaying the feature.

Thanks, everyone, for talking this through. Taking all this together, I think it sounds like we should do @RHo's most recent design, with the second click to get to user preferences.

Fri, Dec 7, 1:06 AM · MW-1.33-notes (1.33.0-wmf.8; 2018-12-11), Patch-For-Review, Growth-Team (Current Sprint)
MMiller_WMF closed T193782: [EPIC] Prioritization tools for AfC and NPP as Resolved.

The major features on this project have been released for a month with no issues, and we have closed all 87 subtasks in this epic.

Fri, Dec 7, 12:07 AM · Growth-Team (Current Sprint), English-Wikipedia-New-Pages-Patrol

Thu, Dec 6

MMiller_WMF closed T203828: New Pages Feed: update Mediawiki documentation as Resolved.

I completed this by adding information in this new section on the mediawiki.org page. The section now describes the improvements our project made, and contains instructions for how to use those improvements.

Thu, Dec 6, 11:49 PM · Growth-Team (Current Sprint), Documentation, English-Wikipedia-New-Pages-Patrol
MMiller_WMF closed T203828: New Pages Feed: update Mediawiki documentation, a subtask of T193782: [EPIC] Prioritization tools for AfC and NPP, as Resolved.
Thu, Dec 6, 11:49 PM · Growth-Team (Current Sprint), English-Wikipedia-New-Pages-Patrol
MMiller_WMF added a comment to T206717: Help panel: add call-to-action and help panel into the editing UI.

@kostajh -- so no QA or validation will be needed on this task -- it will all happen on the linked tasks?

Thu, Dec 6, 8:25 PM · MW-1.33-notes (1.33.0-wmf.8; 2018-12-11), Patch-For-Review, Growth-Team (Current Sprint)
MMiller_WMF added a comment to T207717: Personalized first day: build Variation C.

When @Urbanecm was testing out Variation C in beta this morning, he brought up two questions for @RHo:

Thu, Dec 6, 6:13 PM · MW-1.33-notes (1.33.0-wmf.8; 2018-12-11), Patch-For-Review, Growth-Team (Current Sprint)
MMiller_WMF created T211356: Help panel: create AbuseFilter to make sure help desk responders ping the newcomers.
Thu, Dec 6, 5:32 PM · User-revi, Growth-Team

Wed, Dec 5

MMiller_WMF added a comment to T207717: Personalized first day: build Variation C.

@MMiller_WMF - I thought we had made it "Finish" in var A as well in the final copy?

Wed, Dec 5, 10:42 PM · MW-1.33-notes (1.33.0-wmf.8; 2018-12-11), Patch-For-Review, Growth-Team (Current Sprint)
MMiller_WMF updated subscribers of T206716: Help panel: business rules on displaying the feature.

I think this can be up to @RHo (and I think we'll need designs for whatever route we go with).

Wed, Dec 5, 10:04 PM · MW-1.33-notes (1.33.0-wmf.8; 2018-12-11), Patch-For-Review, Growth-Team (Current Sprint)
MMiller_WMF updated subscribers of T211206: Help Panel: Enable on beta labs.
Wed, Dec 5, 9:40 PM · MW-1.33-notes (1.33.0-wmf.9; 2018-12-18), Patch-For-Review, MediaWiki-extensions-GrowthExperiments, Growth-Team (Current Sprint)
MMiller_WMF updated the task description for T206717: Help panel: add call-to-action and help panel into the editing UI.
Wed, Dec 5, 9:23 PM · MW-1.33-notes (1.33.0-wmf.8; 2018-12-11), Patch-For-Review, Growth-Team (Current Sprint)
MMiller_WMF updated the task description for T206716: Help panel: business rules on displaying the feature.
Wed, Dec 5, 1:20 AM · MW-1.33-notes (1.33.0-wmf.8; 2018-12-11), Patch-For-Review, Growth-Team (Current Sprint)
MMiller_WMF created T211167: Help panel: ping experienced editors to answer questions.
Wed, Dec 5, 12:40 AM · Growth-Team
MMiller_WMF updated the task description for T209301: Help panel: enable searching help articles.
Wed, Dec 5, 12:34 AM · Patch-For-Review, Growth-Team (Current Sprint)
MMiller_WMF created T211166: Help panel: instrumentation for search.
Wed, Dec 5, 12:34 AM · Growth-Team

Tue, Dec 4

MMiller_WMF added a comment to T207717: Personalized first day: build Variation C.

@RHo -- one thing I noticed is that the last page of the survey has a grayed-out "Next" button. That made me feel like I had to check "Yes" on the mentorship question in order to proceed. Maybe there should be no "Next" button on that page?

Tue, Dec 4, 11:11 PM · MW-1.33-notes (1.33.0-wmf.8; 2018-12-11), Patch-For-Review, Growth-Team (Current Sprint)
MMiller_WMF renamed T211117: Help panel: provide ability to vary links by context from Provide ability to vary links by context to Help panel: provide ability to vary links by context.
Tue, Dec 4, 11:05 PM · Growth-Team (Current Sprint)
MMiller_WMF updated subscribers of T211118: Help panel: provide tag for help panel related edits.

Tagging @nettrom_WMF in case he wants to weigh in. @nettrom_WMF, I think this tag is what you'll need to use to remove help panel questions from our analysis of whether a user is activated.

Tue, Dec 4, 11:04 PM · MW-1.33-notes (1.33.0-wmf.8; 2018-12-11), Patch-For-Review, Growth-Team (Current Sprint)
MMiller_WMF moved T209468: Help panel: Determine what text and links to show in the help panel on CS wikipedia from In Progress to Done on the Growth-Team (Current Sprint) board.

Thanks, @Urbanecm. That makes sense.

Tue, Dec 4, 11:03 PM · User-Urbanecm, Growth-Team (Current Sprint)
MMiller_WMF added a comment to T211113: Help panel: allow users to supply an email address.

@kostajh @RHo -- that second rule, to encourage the user to verify their email address, is something we haven't discussed. How were you thinking that would work?

Tue, Dec 4, 10:42 PM · MW-1.33-notes (1.33.0-wmf.8; 2018-12-11), Patch-For-Review, Growth-Team (Current Sprint)
MMiller_WMF renamed T211113: Help panel: allow users to supply an email address from Allow users to supply an email address via the help panel to Help panel: allow users to supply an email address.
Tue, Dec 4, 10:42 PM · MW-1.33-notes (1.33.0-wmf.8; 2018-12-11), Patch-For-Review, Growth-Team (Current Sprint)
MMiller_WMF updated the task description for T206716: Help panel: business rules on displaying the feature.
Tue, Dec 4, 10:34 PM · MW-1.33-notes (1.33.0-wmf.8; 2018-12-11), Patch-For-Review, Growth-Team (Current Sprint)
MMiller_WMF updated the task description for T209318: Help panel: allow users to "Ask a question" to help desk.
Tue, Dec 4, 10:33 PM · MW-1.33-notes (1.33.0-wmf.8; 2018-12-11), Patch-For-Review, Growth-Team (Current Sprint)
MMiller_WMF added a comment to T209318: Help panel: allow users to "Ask a question" to help desk.

The team had multiple discussions about how to automatically construct the headers for posting questions to the help desk. The discussion is below pasted from email. I will update the description of this task with the business rules, which are:

Tue, Dec 4, 10:30 PM · MW-1.33-notes (1.33.0-wmf.8; 2018-12-11), Patch-For-Review, Growth-Team (Current Sprint)
MMiller_WMF renamed T211118: Help panel: provide tag for help panel related edits from Provide tag for help panel related edits to Help panel: provide tag for help panel related edits.
Tue, Dec 4, 10:03 PM · MW-1.33-notes (1.33.0-wmf.8; 2018-12-11), Patch-For-Review, Growth-Team (Current Sprint)
MMiller_WMF moved T206716: Help panel: business rules on displaying the feature from Needs Design/Design Doing to Ready for Development on the Growth-Team (Current Sprint) board.

Assigning to @kostajh to implement and to put in QA afterward so that @Etonkovidova can check them.

Tue, Dec 4, 9:58 PM · MW-1.33-notes (1.33.0-wmf.8; 2018-12-11), Patch-For-Review, Growth-Team (Current Sprint)
MMiller_WMF reassigned T206716: Help panel: business rules on displaying the feature from MMiller_WMF to kostajh.
Tue, Dec 4, 9:58 PM · MW-1.33-notes (1.33.0-wmf.8; 2018-12-11), Patch-For-Review, Growth-Team (Current Sprint)
MMiller_WMF added a comment to T206716: Help panel: business rules on displaying the feature.

After a team discussion today, we decided the following. I will also copy this into the task description.

Tue, Dec 4, 9:56 PM · MW-1.33-notes (1.33.0-wmf.8; 2018-12-11), Patch-For-Review, Growth-Team (Current Sprint)
MMiller_WMF updated the task description for T209318: Help panel: allow users to "Ask a question" to help desk.
Tue, Dec 4, 12:40 AM · MW-1.33-notes (1.33.0-wmf.8; 2018-12-11), Patch-For-Review, Growth-Team (Current Sprint)
MMiller_WMF added a comment to T209318: Help panel: allow users to "Ask a question" to help desk.

Okay, great, thanks, @kostajh. @RHo, could you add language to the spreadsheet about that success message? I'll add it to the requirements now.

Tue, Dec 4, 12:39 AM · MW-1.33-notes (1.33.0-wmf.8; 2018-12-11), Patch-For-Review, Growth-Team (Current Sprint)

Mon, Dec 3

MMiller_WMF renamed T211059: Help panel: implement support for VisualEditor from Implement support for VE and MobileFrontend to Help panel: implement support for VE and MobileFrontend.
Mon, Dec 3, 10:55 PM · MW-1.33-notes (1.33.0-wmf.9; 2018-12-18), Patch-For-Review, MediaWiki-extensions-GrowthExperiments, Growth-Team (Current Sprint)
MMiller_WMF added a comment to T209468: Help panel: Determine what text and links to show in the help panel on CS wikipedia.

@Urbanecm -- thanks for doing this. Could you please summarize for us the outcome here? It looks like you decided that the links should be the same regardless of which editor someone is using. Is that correct?

Mon, Dec 3, 10:52 PM · User-Urbanecm, Growth-Team (Current Sprint)
MMiller_WMF added a comment to T209318: Help panel: allow users to "Ask a question" to help desk.

@Trizek-WMF -- I think we should only create that page if YOU think it is worthwhile. If you think it is, then I think you can use T210906 to do it.

Mon, Dec 3, 10:42 PM · MW-1.33-notes (1.33.0-wmf.8; 2018-12-11), Patch-For-Review, Growth-Team (Current Sprint)

Sat, Dec 1

MMiller_WMF added a comment to T209318: Help panel: allow users to "Ask a question" to help desk.

Thanks, everyone, for the responses.

Sat, Dec 1, 2:07 AM · MW-1.33-notes (1.33.0-wmf.8; 2018-12-11), Patch-For-Review, Growth-Team (Current Sprint)
MMiller_WMF created T210906: Help panel: create the "More on this feature" page.
Sat, Dec 1, 2:06 AM · Growth-Team
MMiller_WMF added a comment to T209297: Help panel: Determine what text and links to show in the help panel on KO and CS wikis.

So @kostajh, taking this all together, it sounds like in the near term, we don't actually have the diversity and specificity of help pages to fill out a 5x5 matrix. But we theoretically WANT to have that one day. Currently, it seems like a given wiki really could do a 2x5 matrix. So I guess it can be up to you how to engineer it to balance the near term with the long term. Does that help?

Sat, Dec 1, 1:57 AM · CommRel-Specialists-Support (Oct-Dec-2018), Growth-Team (Current Sprint)
MMiller_WMF updated subscribers of T206716: Help panel: business rules on displaying the feature.

@kostajh @RHo @Trizek-WMF @Urbanecm @revi -- I think we are discussing several issues in this task:

Sat, Dec 1, 1:50 AM · MW-1.33-notes (1.33.0-wmf.8; 2018-12-11), Patch-For-Review, Growth-Team (Current Sprint)
MMiller_WMF added a comment to T206717: Help panel: add call-to-action and help panel into the editing UI.

@Trizek-WMF @Urbanecm -- how does making it a beta feature for non-newcomers work? Does this mean all users would have it as an option under "Beta"? One of my concerns is that if a lot of people try it out just to see what happens, it could flood the help desk with test questions. What do you think?

Sat, Dec 1, 1:04 AM · MW-1.33-notes (1.33.0-wmf.8; 2018-12-11), Patch-For-Review, Growth-Team (Current Sprint)
MMiller_WMF claimed T210213: Help panel: write English copy for translation.

I need to go over this copy, and then I need to send it a couple collaborators outside of our team to have a look.

Sat, Dec 1, 1:00 AM · Growth-Team (Current Sprint)

Fri, Nov 30

MMiller_WMF updated the task description for T206803: Understanding first day: initial reporting.
Fri, Nov 30, 11:10 PM · Growth-Team (Current Sprint), Product-Analytics
MMiller_WMF moved T210899: Personalized first day: initial reporting from Incoming to Ready for Development on the Growth-Team (Current Sprint) board.
Fri, Nov 30, 11:08 PM · Product-Analytics, Growth-Team (Current Sprint)
MMiller_WMF edited projects for T210899: Personalized first day: initial reporting, added: Growth-Team (Current Sprint); removed Growth-Team.
Fri, Nov 30, 11:08 PM · Product-Analytics, Growth-Team (Current Sprint)
MMiller_WMF created T210899: Personalized first day: initial reporting.
Fri, Nov 30, 11:08 PM · Product-Analytics, Growth-Team (Current Sprint)
MMiller_WMF moved T210868: Personalized first day: experiments (Variation C) from Incoming to Ready for Development on the Growth-Team (Current Sprint) board.
Fri, Nov 30, 6:32 PM · Growth-Team (Current Sprint)
MMiller_WMF edited projects for T210868: Personalized first day: experiments (Variation C), added: Growth-Team (Current Sprint); removed Growth-Team.
Fri, Nov 30, 6:32 PM · Growth-Team (Current Sprint)
MMiller_WMF updated the task description for T206380: Personalized first day: experiments (Variation A).
Fri, Nov 30, 6:31 PM · Growth-Team (Current Sprint), Product-Analytics
MMiller_WMF created T210868: Personalized first day: experiments (Variation C).
Fri, Nov 30, 6:30 PM · Growth-Team (Current Sprint)
MMiller_WMF renamed T206380: Personalized first day: experiments (Variation A) from Personalized first day: experiments to Personalized first day: experiments (Variation A).
Fri, Nov 30, 6:26 PM · Growth-Team (Current Sprint), Product-Analytics