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Two recently uploaded files have disappeared (404)
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Description

Two recently uploaded files have disappeared (404).

In both cases, the original file is inaccessible, and no thumbnails display. (Note that the second file has been re-uploaded afterwards, but the first version seen in file history is still broken.)

Originally reported at https://commons.wikimedia.org/wiki/Commons:Administrators'_noticeboard#File_database_server_broken.3F

Event Timeline

Restricted Application added a subscriber: Aklapper. · View Herald TranscriptSep 29 2016, 11:47 PM
matmarex triaged this task as Unbreak Now! priority.Sep 29 2016, 11:48 PM

(possible data loss = UBN)

Restricted Application added subscribers: Jay8g, Luke081515, TerraCodes. · View Herald TranscriptSep 29 2016, 11:48 PM
Peachey88 added a subscriber: aaron.
greg added a subscriber: greg.Sep 30 2016, 11:25 PM
Ankry added a subscriber: Ankry.Oct 2 2016, 1:32 PM
greg added a subscriber: fgiunchedi.Oct 4 2016, 6:33 AM

From @fgiunchedi on the ops list:

The only correlation I can spot from a quick look is both were uploaded via
flickr2commons, maybe related?

greg added a comment.Oct 4 2016, 6:33 AM

(As this is still UBN!)

Any new reports of this?

greg added a comment.Oct 4 2016, 6:35 AM

Any new reports of this?

Nothing on the linked Commons page.

fgiunchedi added a comment.EditedOct 7 2016, 12:42 PM

I took a look at the time but forgot to update this task: I couldn't find anything obvious in swift (not even the images themselves) so it might be that the images didn't make it that far. It is possible (but unlikely, both uploads are back in June and thus more than 90d ago) that we'd still have mediawiki logs for those uploads.

@greg since there haven't been new reports I think we can downgrade to prio normal (?)

elukey added a subscriber: elukey.Oct 7 2016, 4:21 PM
greg lowered the priority of this task from Unbreak Now! to Normal.Oct 7 2016, 10:49 PM

Yup.

Base added a subscriber: Base.Nov 28 2016, 6:14 PM
Aklapper added a subscriber: Liuxinyu970226.

@Liuxinyu970226: This was mentioned as an example why the Community Wishlist item "Commons backup" was proposed. This task is not an item on the Community Wishlist.